HospiceScout

HOSPICE OF HAVASU, INC.

OtherFreestanding Hospice

Provider Information

Address
232 LONDON BRIDGE RD
LAKE HAVASU CITY, AZ 86403
Ownership Type
Other
Medicare Certified Since
November 19, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF HAVASU, INC.
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)1
Physicians3
Volunteers143

57

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF HAVASU, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF HAVASU, INC. compares to hospices nationwide.

15 minutes

of nurse care per routine home care day, on average

That is the 76th percentile among hospices nationally. The national median is about 12 minutes.

28

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15 min

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.7%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits24.7%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.8%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.4%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,461 · 21st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 40.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.8%
  • Pain assessment40.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed94.2%
  • Visits in the last days of life76.3%
  • All care steps completed79.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia13%
  • Heart and circulatory disease37%
  • Lung and respiratory disease9%
  • Stroke8%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Hospice of Havasu, Inc.

Hospice of Havasu, Inc. serves the Lake Havasu City community with dedicated end-of-life care. Located at 232 London Bridge Road, they support patients and their families throughout Mohave County. This provider focuses on comfort, dignity, and quality of life when it matters most. They offer a team-based approach to ensure that physical, emotional, and spiritual needs are met. The thing is, choosing the right care team feels overwhelming. That is why having a local partner like this one makes such a big difference. They have been a fixture in Arizona for years. Their mission centers on helping patients stay comfortable in their own homes. Whether you need help with pain management or just someone to listen, they are ready to help. Families in Lake Havasu City trust them to provide compassionate support during difficult times. That is what local care is all about.

About Hospice of Havasu, Inc.

This organization operates as a non-profit provider. This is a key detail for families. Non-profits often put all their resources directly back into patient care and community programs. They have been Medicare certified since November 19, 1997. That means they have over 25 years of experience meeting federal standards for quality. What most people do not realize is that Medicare certification is not just a badge. It is a promise to follow strict rules for safety and care. You want a team that knows the regulations inside and out. And they do. Being established in 1997 shows they have deep roots in the Mohave area. They have seen many changes in healthcare over the decades. Yet, their commitment to the local community remains the same. When you choose a long-standing provider, you get the benefit of their deep local knowledge. That is a comforting thought for any family looking for stability.

Quality Ratings

Hospice of Havasu, Inc. holds an impressive 5 out of 5 stars overall rating from Medicare. They also earned a perfect 5/5 for their quality of care based on the Hospice Care Index. Plus, they received 4/5 stars for patient satisfaction. These numbers show they are doing great work.

Understanding Hospice Care in Lake Havasu City

Living in Lake Havasu City means you have access to specialized care right in your own backyard. Many families worry about finding the right support in a smaller city. But, you have high-quality options nearby. Hospice is about more than just medical needs. It is about helping your loved one live their best life every single day. The team visits you wherever you call home. This could be a private house, an assisted living center, or a nursing home. They bring the equipment and medicine to you. And they provide emotional support for the whole family, too. It is a team effort. You are never alone in this process. Having a provider that truly knows the local community helps things run much smoother. They understand the local resources and how to connect you with them quickly. That is why local care works so well for so many families here.

What to Ask When Choosing a Hospice Provider

It is smart to ask questions before you make a final choice. Start by asking how quickly they can get a nurse to your home in an emergency. You should also ask how they handle pain and other symptoms. It is vital to know that your loved one will be comfortable. Ask about their volunteer services and how they support grieving family members. These are the things that make a real difference in your daily life. Do not be afraid to ask about their staff. How often will a nurse visit? Who do you call at three in the morning if you have a question? Good providers will have clear, simple answers for you. They should never make you feel rushed. Take your time to get the answers you need. You deserve to feel confident in the team that will walk this path with you.

Preserve Your Family's Unique Story

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe. Taking the time to capture these moments now creates a lasting treasure for your children and grandchildren to hold onto forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.