GENTIVA II
Provider Information
- Address
- 275 W CONTINENTAL RD STE 195
GREEN VALLEY, AZ 85622 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 8, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Volunteers | 4 |
38
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
120
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.5%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.9%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,966 · 44th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.7%
- Pain assessment99.5%
- Breathing difficulty screening98%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life60.3%
- All care steps completed96.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia19%
- Heart and circulatory disease33%
- Lung and respiratory disease14%
- Stroke5%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of GENTIVA II
GENTIVA II provides hospice care services in Green Valley, Arizona. This freestanding hospice location serves the local community from their office on West Continental Road. They have held Medicare certification since 1993. The agency maintains accreditation from the Community Health Accreditation Partner, known as CHAP. This accreditation shows that the provider meets specific national standards for quality and safety. Families in Pima County can look to this provider for end of life support services. They operate as a for-profit organization. The team includes a staff of 38 people who work together to support patients. This includes 18 registered nurses and 4 volunteers. These professionals focus on managing symptoms and providing comfort for those they serve. They follow established medical guidelines to ensure care meets federal requirements. Choosing a provider is a process that takes time and research. This hospice offers a long history of service in the area.
About GENTIVA II
GENTIVA II operates as a for-profit hospice provider. Being a freestanding hospice means they focus solely on end of life care rather than being part of a large hospital network. Their long history of Medicare certification suggests they have spent decades meeting federal rules. Accreditation from CHAP is a positive indicator for any family. This group acts as an independent auditor to check that hospices follow strict health and safety rules. They look at how the agency manages records, how they hire staff, and how they treat patients daily. Achieving this status requires a high level of effort. It means the agency invited outside experts to review their work. Many families find comfort in knowing a third party has verified the care standards. The agency relies on a team of 18 registered nurses to handle clinical needs. They also use 4 volunteers to provide extra companionship for patients. It is a structured approach to care.
What Is Hospice Care Like in GREEN VALLEY?
Hospice care in Green Valley focuses on comfort when a cure is no longer the goal. A team approach is used to manage pain and emotional needs. At GENTIVA II, the care team includes registered nurses who visit patients to monitor their status. These nurses handle medication management and symptom control. Volunteers also play a part by offering social support and a friendly presence. The agency employs 38 staff members total to ensure needs are met. Care typically happens where the patient lives. This could be a private home or an assisted living facility. The goal is to keep the patient in a familiar setting. Doctors, nurses, and aides work together to create a plan that fits the patient. This plan changes as the needs of the patient change over time. It is about dignity and comfort. The team works to make sure families feel supported through every step of the process.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a major decision for your family. You should feel comfortable asking direct questions to the agency staff. Start by asking how they handle after hours emergencies. You need to know who will answer the phone at night or on weekends. Ask how many staff members will be assigned to your loved one. It is also wise to ask about their specific experience with your loved one's diagnosis. Ask how they coordinate with your current primary doctor to ensure the care plan stays consistent. Find out how often the nurses will visit the home. Ask about the role of the volunteers and how they can support family members. You should also ask for a clear list of what costs are covered by Medicare. Getting these answers in writing helps clear up confusion. You deserve to have peace of mind regarding the care your family member receives during this time.
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