HOSPICE OF THE VALLEY EAST
Provider Information
- Address
- 2020 E WOODSIDE CT
GILBERT, AZ 85297 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 4, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 87 |
| Licensed Practical Nurses (LPN) | 9 |
| Physicians | 6 |
| Volunteers | 164 |
199
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE VALLEY EAST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE VALLEY EAST compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
619
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.1%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52.7%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,792 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment98.7%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life52.9%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer31%
- Dementia20%
- Heart and circulatory disease20%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Gilbert
Hospice of the Valley East provides end-of-life care for families in Gilbert, Arizona. They help patients stay comfortable while managing symptoms at home or in a facility. This provider has been serving the community for a long time. Their team focuses on the physical, emotional, and spiritual needs of every person they treat. Choosing the right support makes a big difference during this transition. They work hard to bring peace to the homes they visit. The team knows that every family has a unique story. They aim to honor that story with kindness and skilled medical help. Families in Maricopa County trust them to provide steady, reliable care when it matters most. It is about making each day count. That is their main goal for every patient they serve.
About HOSPICE OF THE VALLEY EAST
Hospice of the Valley East is a non-profit provider. This means they put their resources back into patient care rather than profits. They earned their Medicare certification on January 4, 1989. That is over three decades of experience. What most people don't realize is that non-profit status often means a focus on community mission. They have deep roots in the Gilbert area. When you speak with them, you can ask about their staff ratios and how they handle after-hours calls. It helps to know who will be at the door in the middle of the night. You deserve a team that listens well and acts quickly. They have a long history of meeting federal standards. That consistency can be a relief for families who feel overwhelmed. You are not alone in this search.
Quality You Can Trust
Understanding Hospice Care in GILBERT
Hospice is not a place you go to give up. It is a way to get extra help where you live. In Gilbert, many families choose to receive these services in their own homes. The team brings the equipment and medicine to you. They visit on a regular schedule to check on the patient. The thing is, hospice is meant for those with a life-limiting illness who want comfort over aggressive cures. You can still see your own doctor while on hospice. The goal is to lower pain and stress. This allows you to spend more time talking and laughing with your loved ones. It changes the focus from hospital visits to quality time. That shift can bring a lot of peace to a household. You don't have to manage this all by yourself.
What to Ask When Choosing a Hospice Provider
Picking a team feels like a heavy task. Start by asking these questions to get a better feel for their style:
- How quickly can a nurse get to my home if we have a sudden emergency?
- What support do you offer to family members who are grieving or tired?
- Can you explain how your team manages pain and keeps the patient calm?
- How do you handle changes in the patient's condition during the night?
The answers should be clear and simple. If they use too many medical terms, ask them to explain it again. You need to feel comfortable with the people entering your home. Trust your gut feeling when you talk to them. A good provider will be happy to answer every single question you have. They should never rush you or make you feel like a burden.
Keep Your Family Stories Alive
Your loved one's life is full of wisdom and memories that should not be lost. We make it easy to record their unique voice and stories for your family to keep forever.
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
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