GENTIVA II
Provider Information
- Address
- 1175 EAST COTTONWOOD LANE SUITE 1
CASA GRANDE, AZ 85122 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 28, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Volunteers | 1 |
61
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
117
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.4%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.1%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.4%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,892 · 78th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment99.0%
- Breathing difficulty screening98.1%
- Breathing difficulty treatment97.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids98.2%
- Visits in the last days of life74%
- All care steps completed94.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia20%
- Heart and circulatory disease40%
- Lung and respiratory disease11%
- Stroke8%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Gentiva II in Gilbert
GENTIVA II provides hospice care for residents living in Gilbert, Arizona. Their office is found at 201 West Guadalupe Road, Suite 308. They help patients and families manage end-of-life care with comfort and dignity. The team focuses on physical, emotional, and spiritual support during a difficult time. Choosing the right hospice is a major decision for any family. This provider has served the community since 1996. That is a long time to build trust in a local area. They work to ensure patients feel safe and heard throughout their journey. Most people want to stay in their own home for as long as they can. Hospice makes that goal possible for many people in Maricopa County. You can reach their team directly at (480) 461-3144 to learn more about their specific programs and coverage options.
About GENTIVA II
GENTIVA II is a for-profit hospice provider. They have held Medicare certification since September 28, 1996. This long history shows they have deep experience with Medicare rules and standards. Being a for-profit agency means they operate under a specific business structure. Some families prefer non-profit groups, while others find the resources of a larger for-profit agency very helpful. The thing is, the quality of care often depends on the specific team in your town. They must follow strict federal guidelines to keep their certification. This keeps care standards consistent across the country. You should always ask how their team handles weekend or night calls. Having a nurse available around the clock is a huge comfort for families. And because they have been around for over 25 years, they know the Gilbert area well. This local knowledge helps them connect families with other resources in Maricopa County when needed.
Quality Insights
Understanding Hospice Care in Gilbert
Hospice is about living well for as long as possible. It is not about giving up or just waiting for the end. The focus is on pain relief and comfort for the patient. In Gilbert, many agencies offer similar basic services under Medicare rules. But the way they deliver that care changes from one office to the next. You want a team that feels like an extension of your own family. The best providers listen to your goals and honor your personal wishes. Hospice usually includes nurses, aides, and social workers. They visit your home on a regular schedule. Some agencies also provide volunteers for companionship or help with light chores. If you live in Maricopa County, you have several choices for care. Do not feel rushed to pick the first one you find. Take a moment to talk with the staff and see if they are a good fit for your home life.
What to Ask When Choosing a Hospice Provider
You need to feel confident in the team you pick. Start by asking how they handle pain management at night. You should also ask how quickly a nurse can get to your home if an emergency happens. It is okay to ask about their staff turnover, too. A stable team usually provides better care. Ask them how they help family members cope with the stress of caregiving. You might ask what happens if the patient needs to move to an inpatient unit for a short time. Do they have their own beds or do they partner with a local hospital? And make sure you ask how they keep you informed about changes in the patient's condition. You are the partner in this care. Their job is to make your life easier and the patient's life more comfortable. Trust your gut feeling during these talks. It matters more than you think.
Preserve Your Family Stories
This time is about more than just medical care. It is a chance to capture the memories, lessons, and stories that define your loved one. Create a lasting record for future generations to cherish.
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