HospiceScout

COMPASSUS-TROY

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
121 SCOUTING CIRCLE
TROY, AL 36081
Ownership Type
For-Profit
Medicare Certified Since
November 17, 2005

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS-TROY
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS-TROY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-TROY compares to hospices nationwide.

14.9 minutes

of nurse care per routine home care day, on average

That is the 75th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.9 min

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.2%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.1%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.4%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.2%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.1%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,975 · 18th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 80.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life80.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia24%
  • Heart and circulatory disease15%
  • Other conditions32%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassus-Troy Hospice Services

Compassus-Troy provides compassionate hospice care to families in Troy, Alabama. Their team serves those facing a terminal illness with comfort and support. They focus on improving the quality of life for every patient in their care. The staff helps manage pain and offers emotional support to loved ones during this difficult time. Families in Pike County can rely on them for dedicated care near their own homes. Their goal is to ensure dignity and peace for every person they serve. Compassus-Troy is committed to meeting the unique needs of the local community.

About Compassus-Troy

Compassus-Troy is a for-profit hospice provider located at 121 Scouting Circle. They have been Medicare certified since November 17, 2005. This long history shows their commitment to serving the Troy area for many years. Choosing a hospice provider is a major decision for any family. You should know that this provider meets federal standards for Medicare participation. Being certified means they follow strict rules to keep care quality high. Their team works to address the physical and spiritual needs of patients. You can reach them at (334) 566-4357 to learn more about their specific care programs. They are ready to answer your questions and guide you through the process of starting hospice services.

Quality Care Rating

Compassus-Troy has earned a strong 4.5 out of 5 stars for their overall quality of care. This score comes from the CMS Hospice Care Index. It shows that they perform well in meeting the needs of their patients.

Understanding Hospice Care in Troy

Hospice care in Troy focuses on comfort rather than a cure. It is for people who have a life-limiting illness. The care team includes doctors, nurses, and aides who visit the patient. They may come to your home or a nursing facility. Hospice is not just about the patient. It is also about helping family members cope with the changes ahead. You will find that local providers work hard to support the physical and emotional well-being of the whole family. Services often include help with medications, equipment, and counseling. The goal is to make every day as comfortable and meaningful as possible. You are not alone on this journey. Many resources are available in the Pike County area to help you navigate these important decisions.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when picking a hospice provider. Take your time and ask questions to find the right fit. Here are a few things you should consider asking:

  • How quickly can a nurse come to our home if there is an emergency?
  • What specific services do you provide to support family caregivers at home?
  • How does your team handle pain and symptom management for patients?
  • Can you explain how your team will talk to our primary doctor about care?

Getting clear answers will help you feel more at ease with your choice. Trust your gut feeling when you talk to the staff. You deserve a provider that listens to your concerns and respects your wishes. A good provider will be patient and kind while explaining their care plan to you.

Preserve Your Family Stories

This time is precious for your family. Capture and save the stories and memories of your loved ones to keep them safe for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.