COMPASSUS-TROY
Provider Information
- Address
- 121 SCOUTING CIRCLE
TROY, AL 36081 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 17, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS-TROY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-TROY compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.6%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.4%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.1%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,975 · 18th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life80.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia24%
- Heart and circulatory disease15%
- Other conditions32%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Compassus-Troy
Compassus-Troy operates as a freestanding hospice provider in Troy, Alabama. They have served the Pike County area since their certification in 2005. The team holds accreditation from the Accreditation Commission for Health Care. This status means they meet high national standards for clinical care and patient safety. They focus on providing hospice services to local families who need support at home. Their team is ready to help those in the region facing a terminal illness. Accreditation shows they follow strict rules for how they treat every patient. It is a sign of a professional organization. Having this status is a strong indicator of their dedication to quality outcomes for the people they serve in the community.
About Compassus-Troy
This provider functions as a for-profit hospice agency. They have been active in the Medicare program for nearly two decades. The Accreditation Commission for Health Care reviews their work to ensure they stay on track. This group looks at how the provider manages medicine and staff training. They also check how the provider keeps medical records safe for every family. Having this external review is a good sign for any family looking for care. It means the hospice team welcomes extra eyes on their daily work. Their staff includes a physician and several nurses who work together to manage pain and symptoms. This mix of professional roles allows for a steady flow of care. Families should know that this provider keeps a small, focused team to handle the needs of their patients.
Quality Performance
What Is Hospice Care Like in Troy?
Hospice care in Alabama focuses on comfort and dignity for patients near the end of life. Compassus-Troy uses a team approach to manage these needs in the home setting. Their staff consists of two registered nurses and one licensed practical nurse. They also have one physician and one volunteer on the team. This small group size means patients often see the same faces during their visits. That consistency helps build a strong bond between the staff and the family. The team works to ease pain and help the patient stay as alert and comfortable as possible. They also offer support to family members who are helping with daily care. This service is available to anyone in the Pike County area who meets the medical requirements for hospice. It is a local resource for families during a difficult time.
What to Ask When Choosing a Hospice Provider
You should gather facts to help make an informed decision for your family. Start by asking how quickly a nurse can reach your home during an emergency. It is also good to ask how they handle pain management on weekends or late at night. You might want to know how the staff will keep your primary doctor in the loop about care changes. Ask if they have experience with the specific condition your loved one is facing. Find out what specific services the volunteers provide to the family. Does the team offer extra help for caregivers who feel tired? Do they provide supplies like beds or oxygen equipment at no extra cost? These simple questions will show you how the agency plans to support your home life. Make sure you feel heard by the person answering your questions today.
Preserve Your Family Stories
Your family history is a gift that deserves to be saved for future generations to enjoy.
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