HospiceScout

SOUTHERNCARE GREENVILLE

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
501 E COMMERCE STREET
GREENVILLE, AL 36037
Ownership Type
Other
Medicare Certified Since
April 13, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SOUTHERNCARE GREENVILLE
RoleStaff Count
Registered Nurses (RN)5
Physicians1
Volunteers11

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SOUTHERNCARE GREENVILLE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SOUTHERNCARE GREENVILLE compares to hospices nationwide.

10.6 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

761

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.6 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.1%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits27.8%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months47.8%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.9%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.6%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,323 · 57th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment99.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68%
  • All care steps completed99%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia19%
  • Heart and circulatory disease35%
  • Lung and respiratory disease11%
  • Stroke11%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Greenville

SouthernCare Greenville provides compassionate hospice services for families living in Butler County, Alabama. Their team works out of their office on East Commerce Street to help patients find comfort and peace. They focus on managing pain and supporting the emotional needs of those facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. You want experts who treat your loved one with true dignity. SouthernCare Greenville has been serving the local community since 2007. They bring years of experience to every home they visit. That is a long time to build trust in a neighborhood. The staff understands the unique needs of families in this part of Alabama. They aim to make every day count by focusing on quality of life above all else. It is about helping your family focus on being together instead of worrying about medical tasks.

About SOUTHERNCARE GREENVILLE

SouthernCare Greenville operates under an 'Other' ownership structure. They have held Medicare certification since April 13, 2007. This long history shows a commitment to meeting federal standards for hospice care. Medicare certification is vital because it means the provider must follow strict rules for safety and care quality. Most families feel better knowing their provider has been reviewed by federal inspectors for many years. You should know that hospice care is a team effort. It involves nurses, aides, social workers, and chaplains working together for your loved one. The team at SouthernCare Greenville is trained to handle complex symptoms while keeping the patient comfortable at home. They also provide support for family caregivers who may feel overwhelmed. It is not just about the patient. The whole family unit needs care during this transition. They are here to walk this path with you, step by step, every single day.

Quality Performance

SouthernCare Greenville holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 rating for their quality of care. Families report high satisfaction, giving them a 4/5 score on patient surveys. This shows a strong balance between clinical skill and personal warmth.

Understanding Hospice Care in GREENVILLE

Hospice care is specialized support that shifts the focus from curing an illness to improving comfort. In Greenville, families have access to hospice care in their own homes, at assisted living facilities, or in nursing homes. The primary goal is to manage pain and other symptoms so the patient can remain alert and comfortable. Many people wait too long to call for help. They think hospice is only for the very last days of life. The truth is that hospice can provide support for months. Early access allows the team to build a real relationship with your loved one. This makes a huge difference in how the patient feels. It also gives the family more time to ask questions and prepare for what comes next. You don't have to navigate this journey alone. Help is available right in your own community. Reach out early to see how they can support your specific needs.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice agency is a big deal. You should feel comfortable with the people entering your home. Start by asking these questions to get a clear picture of how they work. First, ask how quickly a nurse can arrive if there is a sudden emergency at night or on the weekend. You need to know that someone is always available. Second, ask how they help family members cope with the stress of caregiving. A good team offers emotional and spiritual support for you, too. Third, ask about their experience with your loved one’s specific health condition. Some providers have extra training for certain illnesses. Finally, ask what their team looks like. You want to know who will be visiting your home regularly. Don't be afraid to ask for details. It is your right to know how your loved one will be cared for during this time.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be kept safe. We can help you record and save those memories for your family to enjoy for many years to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.