SOUTHERNCARE GREENVILLE
Provider Information
- Address
- 501 E COMMERCE STREET
GREENVILLE, AL 36037 - Ownership Type
- Other
- Medicare Certified Since
- April 13, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
| Volunteers | 11 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTHERNCARE GREENVILLE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTHERNCARE GREENVILLE compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
761
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.8%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.9%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,323 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life68%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia19%
- Heart and circulatory disease35%
- Lung and respiratory disease11%
- Stroke11%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
SouthernCare Greenville
SouthernCare Greenville serves families in Butler County and the surrounding Alabama area. This freestanding hospice provider offers end-of-life care options from their location on East Commerce Street. They earned accreditation from CHAP, which shows they meet high standards for safety and service. This provider has been serving the community since 2007. They focus on providing care to patients in their homes and other settings. You can reach them at (334) 382-1406 to learn more about their current capacity and how they support local families. Choosing the right partner for hospice care is a significant decision for any family. This provider maintains a long history of service in Greenville. They aim to provide consistent support throughout the care process.
About SouthernCare Greenville
This provider operates under other ownership and has been certified by Medicare since early 2007. They hold accreditation from CHAP. This means an outside group checked their work to ensure it meets strict national rules. That is a sign of high standards. The team includes 16 total employees who manage daily operations. This staff count features 5 registered nurses and 1 physician. They also work with 11 volunteers who help support patients and families. These volunteers often provide companionship or help with simple tasks. Having a mix of nurses and volunteers allows the team to offer a rounded approach to care. You should know that Medicare certification requires providers to follow clear federal rules. This helps ensure that families receive safe care. Ask them how their specific team will coordinate with your own doctor. They should explain their process clearly so you understand the plan.
Quality Performance
What Is Hospice Care Like in Greenville?
Hospice care in this area focuses on comfort and dignity for patients facing a terminal illness. The team works to manage pain and other symptoms so the patient can spend more time with loved ones. It is not just about physical needs. It also includes emotional and spiritual support for the whole family. The staff here includes registered nurses and a physician. They work together to create a care plan that fits your situation. You might wonder how often they visit your home. That depends on what the patient needs at that moment. Volunteers also play a role by offering extra time and presence. The goal is to keep the patient comfortable in their own space. This care model allows families to focus on spending time together rather than on medical tasks. It provides a layer of support that makes a difficult time easier to handle.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you choose a provider. First, ask how quickly they can start services after a referral. You need to know if they have staff available on nights or weekends. Ask which specific staff members will visit your home regularly. You should also ask how they handle changes in pain or other symptoms. It is also wise to ask about their experience with your specific diagnosis. Ask how they communicate with your primary doctor. Do not be afraid to ask about their volunteer program. You deserve to know how they support the family after a loss. These questions help you see if their values match your needs. Take your time to get clear answers. A good provider will be happy to talk through these details with you.
Keep Your Family Memories Alive
Your family story is a gift. We offer tools to help you record and save stories for future generations to enjoy.
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Helpful Guides for Families
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