HospiceScout

ACG HOSPICE -DOTHAN

For-ProfitFreestanding Hospice

Provider Information

Address
2323 W MAIN ST SUITE 106
DOTHAN, AL 36301
Ownership Type
For-Profit
Medicare Certified Since
September 3, 2009

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACG HOSPICE -DOTHAN
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers3

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE -DOTHAN reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE -DOTHAN compares to hospices nationwide.

12.5 minutes

of nurse care per routine home care day, on average

That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.5 min

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life77.8%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.2%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months70%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,180 · 62nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

ACG Hospice in Dothan

ACG Hospice provides end of life support to families in Dothan, Alabama. They offer services to those facing a life-limiting illness. This provider has been certified by Medicare since 2009. They focus on comfort and symptom management for their patients. Their team works to meet the needs of those living in Houston County. Finding the right care is a heavy step for any family. This provider stands ready to help you during this time. They are a for-profit hospice agency serving the local community.

About ACG Hospice - Dothan

ACG Hospice operates as a for-profit provider in Dothan. They have held Medicare certification for over fifteen years. This long history shows their commitment to meeting federal safety and care standards. Many families look for this certification when choosing a care partner. It confirms the agency meets national rules for hospice care. You should know that this agency functions as a freestanding hospice. This means they are not part of a larger hospital system. They have a small, focused team of nine employees. This group includes one registered nurse and one licensed practical nurse. They also have one physician and three volunteers on staff. Such a team size allows for direct communication with the families they serve. It is a simple way to keep care focused on the patient.

Quality Performance

ACG Hospice holds high marks for quality of care. Their score on the Hospice Care Index shows they meet or exceed many national targets for patient services.

What Is Hospice Care Like in Dothan?

Hospice care in Dothan focuses on comfort rather than a cure. The goal is to improve quality of life for the patient. A team of experts visits the home to manage pain and other symptoms. This team often includes nurses, a doctor, and volunteers. At ACG Hospice, the staff includes one registered nurse and one licensed practical nurse to handle clinical needs. They also have a physician and three volunteers to provide support. Care happens wherever the patient calls home. This could be a private house or a long-term care facility. The team meets regularly to adjust the plan of care as needs change. They help families handle the physical and emotional parts of this transition. You can expect regular visits to ensure the patient stays comfortable. It is care built around the specific wishes of the family.

What to Ask When Choosing a Hospice Provider

Choosing a provider requires clear answers to your questions. You should feel comfortable with the team that will care for your loved one. Start by asking how quickly a nurse can arrive if an emergency happens at night. You should also ask how the team coordinates with the patient's primary doctor. Ask about the role of the volunteers and how they help the family. It is also good to ask how they handle pain management during the weekend. Finally, ask what specific services they provide to support the family after a loss. Do not be afraid to ask these questions to anyone you talk with. Getting clear information helps you make the best choice for your family. A good provider will welcome these questions and answer them with patience.

Keep Family Stories Alive

Your family history is a gift that deserves to be saved for future generations. Start recording the stories and memories that matter most today.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.