HospiceScout

GENTIVA BIRMINGHAM

Provider Information

Address
2550 ACTON ROAD, SUITE 110
BIRMINGHAM, AL 35243
Ownership Type
For-Profit
Medicare Certified Since
August 27, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved One in Birmingham

Gentiva Birmingham provides hospice care to families living in and around Jefferson County, Alabama. Their team focuses on comfort, dignity, and quality of life for those facing a life-limiting illness. They offer medical, emotional, and spiritual support directly in your home or a care facility. Choosing the right partner during this time is a big decision. Gentiva helps manage symptoms so families can focus on spending meaningful time together. They have been serving the community since 2008, bringing years of experience to their care plans. The team is ready to walk this path with you, offering guidance when you need it most. Whether it is help with pain management or simply having a kind person to talk to, they are there to help. It is about making every single day count for your loved one.

About GENTIVA BIRMINGHAM

Gentiva Birmingham is a for-profit hospice provider located on Acton Road. They have been Medicare certified since August 2008. Being in the system for over 15 years shows they have deep roots in the Birmingham area. For-profit status means they operate as a business, but they still must follow strict federal rules to keep their Medicare status. Families should know that Medicare covers hospice services fully for those who qualify. This includes medicine, supplies, and visits from nurses or aides. What most people do not realize is that you can choose any hospice provider you like. You are not forced to pick the one your doctor mentions first. Take the time to look at their quality scores and see how they compare to others nearby. It is your right to pick a team that feels like the right fit for your family.

Quality Performance Snapshot

Gentiva Birmingham holds a perfect 5/5 overall rating from CMS, which means they are performing at the highest level for quality of care. While their clinical care score is excellent, their patient satisfaction score is 3/5. This suggests they are very strong in medical tasks, but families sometimes feel their communication or support could be even warmer.

Understanding Hospice Care in BIRMINGHAM

Hospice is not about giving up. It is about choosing a different kind of care that puts comfort first. In Birmingham, many families use hospice to help manage pain at home instead of staying in a hospital. This local service allows your loved one to stay in a familiar room surrounded by their own things. The thing is, hospice is a team effort. You will have nurses, social workers, and volunteers all working together to help your family. They visit regularly to check on symptoms and offer emotional support. And they are available by phone 24 hours a day. If a crisis happens at 3:00 AM, you are not alone. That is the biggest benefit of having a local hospice team. They know the area and can get to you quickly when you need them the most.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. Do not be afraid to ask hard questions. First, ask how quickly a nurse can get to your home if an emergency happens. You want to feel sure they will be there when it counts. Second, ask how they help with pain and other symptoms. You deserve to know they have a solid plan for comfort. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of good hospice care. Finally, ask who will be on your specific care team. It helps to know the faces of the people coming into your home. The right provider will be happy to answer these questions clearly. If they seem rushed or annoyed, that might be a sign they are not the best fit for you.

Preserve Your Family's Story

During this time, the memories you share are more precious than ever. We provide tools to help you record and save your family stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.