ACG HOSPICE-BIRMINGHAM
Provider Information
- Address
- 3500 BLUE LAKE DRIVE, STE 445
BIRMINGHAM, AL 35243 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 22, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 0 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE-BIRMINGHAM reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE-BIRMINGHAM compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
84
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits38%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.9%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.6%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,518 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia28%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke9%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Birmingham
ACG HOSPICE-BIRMINGHAM provides comfort-focused care to patients and families in Birmingham, Alabama. Located at 3500 Blue Lake Drive, this team helps individuals navigate the end-of-life journey with dignity. They focus on managing pain and supporting the emotional needs of those they serve. Their staff works hard to ensure every patient receives high-quality attention. Choosing the right hospice is a major decision for your family. ACG HOSPICE-BIRMINGHAM aims to offer peace and comfort during this sensitive time. They serve the Jefferson County community with a focus on empathy and professional care. Whether at home or in a facility, their goal is to improve the quality of life for all patients under their watch.
About ACG HOSPICE-BIRMINGHAM
ACG HOSPICE-BIRMINGHAM is a for-profit hospice provider. They have been certified by Medicare since August 22, 1996. This long history shows their commitment to meeting federal standards for hospice care. Families should know that Medicare certification means they follow strict rules for safety and service. Being in business for many years suggests a deep understanding of how to support families in Alabama. For-profit status means they operate as a business while still meeting quality benchmarks set by the government. When looking for care, it is helpful to see such a long track record of service. Their location in Birmingham makes them a local choice for families in the area. They remain dedicated to providing consistent care that meets the needs of their patients.
High Quality Ratings
Understanding Hospice Care in Birmingham
Finding the right hospice care in Birmingham can feel overwhelming for many families. Hospice is not just about medical care at the end of life. It is about living each day as fully as possible. Local providers in Jefferson County offer teams of doctors, nurses, and social workers. These professionals visit patients where they live to offer support. They manage pain and other symptoms so the patient stays comfortable. Hospice also provides support for family members who are grieving. This includes counseling and help with daily tasks. Many families find that starting hospice care early provides more peace of mind. It allows the whole family to focus on being together instead of worrying about medical needs. You can always ask providers about how their team approach works for your specific situation.
What to Ask When Choosing a Hospice Provider
It is important to ask the right questions when you meet with a hospice provider. You want to feel confident in the team that will care for your loved one. Here are some key things to ask during your first meeting:
- How quickly can a nurse get to my home if an emergency happens at night?
- What specific services do you provide to help with family emotional support and grief?
- How does your team communicate with our primary doctor about changes in care?
- Can you explain how your staff handles pain management and symptom control?
Asking these questions helps you understand how the hospice team works. It also helps you see if their values match what your family needs. Do not be afraid to ask for clarification if an answer is unclear. The right provider will be happy to explain their process to you.
Preserve Your Family Stories
The time you spend with your loved ones is precious. Capture your family history and special memories while you have the chance. Creating a legacy of stories is a beautiful gift for future generations.
Learn How to Save Your StoriesOther Hospice Providers Nearby
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GENTIVA BIRMINGHAM
SOUTHERNCARE NEW BEACON N. BIRMINGHAM
AMEDISYS HOSPICE OF BIRMINGHAM
COMPASSUS HOSPICE AND PALLIATIVE CARE-BIRMINGHAM
AFFINITY HOSPICE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.