HospiceScout

ST JOHN'S HOSPICE

Combination Government & Non-ProfitHospital

Provider Information

Address
555 EAST BROADWAY, SUITE 115
JACKSON, WY 83001
Ownership Type
Combination Government & Non-Profit
Medicare Certified Since
March 30, 1994

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ST JOHN'S HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Physicians1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ST JOHN'S HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ST JOHN'S HOSPICE compares to hospices nationwide.

30.8 minutes

of nurse care per routine home care day, on average

That is the 99th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day30.8 min

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.6%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.1%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits22.7%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,140 · 5th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 76.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening94.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids92.9%
  • Visits in the last days of life79.1%
  • All care steps completed76.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer53%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

St. John's Hospice in Jackson

St. John's Hospice serves families throughout Jackson, Wyoming. They provide specialized end-of-life care focused on comfort and dignity. Their team supports patients in Teton County during their most vulnerable moments. Choosing the right provider is a heavy task. But having a local option with deep roots in the community makes a real difference. They focus on the physical, emotional, and spiritual needs of every patient. That is their primary goal. Families often feel overwhelmed when searching for care. St. John's works to ease that burden by offering steady, professional guidance. They ensure that comfort remains the top priority throughout the journey. It is about honoring the person behind the diagnosis. You deserve a team that listens well. They strive to be that support system for you and your loved ones during this transition.

About St. John's Hospice

St. John's Hospice is a unique organization. It operates as a combination of government and non-profit entities. This structure often allows for a focus on community well-being over profit. They have been Medicare certified since March 30, 1994. That is over three decades of service to the Jackson area. Experience matters when you are navigating end-of-life care. Families should know that this longevity reflects a commitment to established standards. They understand the local landscape of Teton County better than most. Most people do not realize how much history shapes the culture of a care team. That matters. When you choose a provider with such a long track record, you are choosing stability. They have seen many changes in healthcare over the years. Yet, their core mission remains the same. They are there to walk beside you. They offer a steady hand when things feel uncertain.

Top-Tier Quality Care

St. John's Hospice has earned a perfect 5/5 star rating from Medicare. This includes a 5/5 score for their quality of care based on the Hospice Care Index. This means they perform exceptionally well in federal benchmarks. It is a big deal to see such high marks. It shows they truly prioritize patient comfort and clinical excellence.

Understanding Hospice Care in Jackson

Hospice care in Wyoming focuses on improving quality of life. It is not about giving up. It is about choosing comfort when a cure is no longer the goal. In Jackson, this care usually comes to your home. That could be a private house or an assisted living facility. The team includes nurses, aides, and social workers. They all work together to manage pain and symptoms. The thing is, many families wait too long to ask for help. But you can start hospice care as soon as a doctor confirms a life-limiting illness. Early care often leads to better comfort for the patient. It also provides more support for the family caregivers. Do not feel like you have to do this alone. Reach out to local experts who understand the mountain community. They know how to bring care to your door, even in the heart of winter.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team feels like a heavy decision. But you can make it easier by asking the right questions. Start by asking how quickly they can respond to emergencies. You need to know that help is just a phone call away, day or night. Ask how they handle pain management for complex symptoms. It is vital to hear how they keep a patient comfortable at home. You should also ask how they support the family after a loss. Grief support is a huge part of the hospice mission. Finally, ask if they have experience with your specific health situation. Every family has different needs. A good provider will be open and honest with their answers. Listen to your gut feeling during these talks. You want a team that feels like the right fit for your unique family dynamic.

Preserve Your Family's Story

Your loved one's life is a collection of beautiful memories. Capture their wisdom and stories now to keep their legacy alive for future generations. It is a gift that lasts forever.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.