MERCYHEALTH AT HOME
Provider Information
- Address
- 901 MINERAL POINT AVE
JANESVILLE, WI 53548 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 18, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCYHEALTH AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCYHEALTH AT HOME compares to hospices nationwide.
15.7 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.7 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits19.5%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.2%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.8%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,710 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life79.4%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia11%
- Heart and circulatory disease19%
- Lung and respiratory disease8%
- Stroke6%
- Other conditions27%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Janesville
Mercyhealth at Home provides hospice services to families living in Janesville, Wisconsin. They offer support for patients and loved ones during difficult health challenges. This provider has been certified by Medicare since 1994. They focus on meeting the needs of those in Rock County. Their team helps manage symptoms and provides comfort when it matters most. Choosing a local provider helps ensure that help is nearby when you need it. This organization operates as a non-profit entity. They are committed to providing care that meets federal standards. Many families find comfort in working with a group that has served the area for decades. That is a long time to build trust in a community. Their office is on Mineral Point Avenue. You can reach them at their local phone number to discuss your specific needs.
About Mercyhealth at Home
Mercyhealth at Home functions as a non-profit organization. This means they put resources back into their patient programs. They earned their Medicare certification in early 1994. That long history shows they have followed federal rules for many years. Families should know that non-profit status often means the mission centers on care quality. They employ 10 staff members to handle their home health and hospice duties. This includes 5 registered nurses who provide direct care. The team works to keep patients comfortable in their own homes. Having a consistent nursing staff is a key part of their service model. They do not have physicians on staff. Instead, they work with your existing doctors to coordinate care plans. This helps keep your medical records and goals in one place. It is a simple way to manage complex health needs during a serious illness.
Quality of Care
What Is Hospice Care Like in Janesville?
Hospice care in Janesville focuses on comfort and dignity. The goal is to improve quality of life for the patient. Mercyhealth at Home provides care directly in your own residence. Their team includes 5 registered nurses who visit patients to check on their status. They manage pain and other symptoms that cause distress. The staff works with family caregivers to provide training and emotional support. You will find that care teams in this area aim to keep patients comfortable at home. They want to avoid unnecessary trips to the hospital. Having 5 nurses on staff allows them to keep a close eye on patient changes. The team handles medical supplies and equipment needs for the patient. You do not have to handle these tasks alone. They coordinate with your doctors to ensure the care plan fits your personal goals for treatment and comfort.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice provider is a personal choice for your family. You should feel comfortable with the team you pick. Start by asking how often a nurse will visit your home. You need to know how they handle emergencies during the night or on weekends. Ask who will be your main point of contact for daily questions. It is also good to ask how they support family caregivers who are tired. Ask them to explain their plan for managing pain and other symptoms. You should also ask how they work with your current doctors. A good provider will be open and honest with you. They should answer your questions clearly and without using confusing medical terms. Take your time to talk with them before you make a final decision for your loved one. You deserve clear answers.
Keep Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We provide tools to help you record and save these memories for future generations.
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Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.