HospiceScout

GENTIVA II

Provider Information

Address
245 HOLSTON RD, STE A
WYTHEVILLE, VA 24382
Ownership Type
For-Profit
Medicare Certified Since
April 7, 2006

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Wytheville

GENTIVA II provides hospice services to families living in Wytheville, Virginia. Their team works to support patients through end-of-life care at their facility on Holston Road. Hospice is about comfort. It is about keeping your loved one peaceful, pain-free, and surrounded by those they hold dear. Choosing the right provider is a major decision for any family. You need a team that listens to your needs and responds quickly. GENTIVA II has been serving the community since 2006. They offer a range of services aimed at easing the stress of a serious illness. If you live in or near Botetourt County, this provider is one of the options available to you. The goal is always the same. They want to give your family more meaningful time together. It is a big step, but you do not have to walk this path alone.

About GENTIVA II

GENTIVA II operates as a for-profit hospice provider. They earned their Medicare certification back on April 7, 2006. That is nearly two decades of experience in the field. When you look at a provider, ownership type is just one small piece of the puzzle. What matters most is how they treat the people in their care. Families should know that Medicare reviews hospice providers on a regular basis. These reviews look at how well the team manages pain and how they talk to families. GENTIVA II has a long history of meeting these federal standards. The thing is, every provider has a different personality. You should meet with their staff to see if they feel like the right fit for your home. Ask them about their local team size. See if their values match yours. It is your right to ask tough questions until you feel at ease.

Understanding Their Quality Ratings

GENTIVA II holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for the quality of care they provide. This means they excel at managing symptoms and clinical care. However, their patient satisfaction score is 2/5. This suggests that while their medical care is top-tier, some families felt the communication or personal experience could be better. Use this data as a starting point for your own questions.

Understanding Hospice Care in Wytheville

Living in Wytheville means you have access to specific healthcare resources within Botetourt County. Hospice care is not just for the final days. It is most effective when started as early as possible. Many people wait too long to call a provider. They miss out on months of support that could make life much better. Hospice teams typically include doctors, nurses, social workers, and aides. They come to your house to help with daily tasks. And they help with the emotional toll of a tough diagnosis. It is a team effort designed to wrap your family in a safety net. You might feel overwhelmed by the medical terms. That is normal. Just remember that the focus is on quality of life. You deserve a team that makes the hard days a little lighter. Reach out to local providers early to understand what they can do for you.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal choice. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. You also need to know how they handle pain management on nights and weekends. Ask them to explain their plan for spiritual or emotional support. It helps to ask how they keep family members informed about changes in health. Here is a simple tip: trust your gut. If a provider cannot answer your questions clearly, keep looking. You want a partner, not just a service. Ask them how they handle the stress of caregiving for the family, too. A good hospice team supports the whole family, not just the patient. Take your time. You are the best judge of what your loved one needs right now.

Preserve Your Family's Story

The stories and memories you share today are a gift for the future. We can help you save these precious moments so your family can cherish them for years to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.