GENTIVA II
Provider Information
- Address
- 245 HOLSTON RD, STE A
WYTHEVILLE, VA 24382 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 7, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 4 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
151
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.3%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,769 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.7%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids97.1%
- Visits in the last days of life70.3%
- All care steps completed97.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia23%
- Heart and circulatory disease28%
- Lung and respiratory disease16%
- Stroke9%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA II
GENTIVA II serves families in Wytheville, Virginia. This freestanding hospice provider has been certified by Medicare since 2006. They offer end of life care services to support patients and their loved ones in their own homes. The team holds accreditation from CHAP. This means an outside group checked their work to make sure they follow high standards for safety and care. It is a sign they care about quality. They focus on meeting the needs of those facing a terminal illness in Botetourt County. Hospice care is a team effort. This provider works to bring comfort to your family during a difficult time.
About GENTIVA II
This is a for profit hospice agency. They employ 17 staff members. This group includes 7 registered nurses and 1 licensed practical nurse. They also have 4 volunteers ready to help. CHAP accreditation is a big deal. It proves the agency meets strict rules for health and clinical performance. Families should know that this agency has served the area for many years. They have a long history of helping people in this part of Virginia. A for profit status means they operate as a business. But they still must follow federal rules. You should always check their recent quality scores before you decide. These scores give you a look at how they treat their patients. It is a smart way to learn about the care they provide.
Quality Overview
What Is Hospice Care Like in WYTHEVILLE?
Hospice care in this area focuses on keeping patients comfortable. It is not about curing an illness. Instead, it is about managing pain and helping the family. The team visits you where you live. This might be a house or an apartment. You get a team of nurses and volunteers who check on you often. They work to make sure the patient stays peaceful. The staff here includes registered nurses and a licensed practical nurse. They handle the medical side of things. Volunteers provide extra support for daily tasks. This type of care is meant to help you live as well as you can. It allows you to spend time with the people you love. Ask them how they handle emergencies after hours. That is a good way to see if they fit your needs.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision for your family. You need to get answers that make you feel at peace. Start by asking how quickly a nurse can get to your home if an urgent need arises. You should also ask how they help the family cope with stress and grief. Ask about their volunteer program. Do they have people who can sit with a patient or help with chores? Finally, ask how they manage pain and other symptoms. You deserve a clear answer. Do not be afraid to ask for details. You need to know exactly how they will care for your loved one. Good communication is the key to a good relationship with your care team. Always speak up if you are worried about something.
Preserve Your Family Stories
Capture memories and life lessons to keep them safe for future generations during this important time.
Start Preserving MemoriesOther Hospice Providers Nearby
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THE MEDICAL TEAM
PROMEDICA HOSPICE (VIRGINIA BEACH)
LEGACY HOSPICE & PALLIATIVE CARE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.