PRIMROSE HOSPICE INC
Provider Information
- Address
- 286 NORTH GATEWAY DRIVE, SUITE 101
PROVIDENCE, UT 84332 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 7, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
| Volunteers | 2 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRIMROSE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRIMROSE HOSPICE INC compares to hospices nationwide.
13.5 minutes
of nurse care per routine home care day, on average
That is the 63rd percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.5 min
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.4%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.4%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.9%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.2%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,976 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 43.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment78.8%
- Breathing difficulty screening94.7%
- Breathing difficulty treatment78.9%
- Treatment preferences discussed98.2%
- Beliefs and values discussed61.4%
- Visits in the last days of life71.4%
- All care steps completed43.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia40%
- Heart and circulatory disease23%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at Primrose Hospice
Primrose Hospice Inc provides end-of-life care for families in Providence, Utah. They focus on comfort, dignity, and managing symptoms when a cure is no longer the main goal. Choosing a hospice team is a deeply personal decision for your loved ones. You want a team that feels like an extension of your own family. That is exactly what this local team aims to do. They serve the Cache County area with professional care and a compassionate heart. Getting the right support early on makes a big difference in the quality of your days together. Whether you are just starting to look or need help right away, this team is ready to guide you through the process. It is about making every moment count when time feels short.
About PRIMROSE HOSPICE INC
Primrose Hospice Inc operates as a for-profit provider in Providence. They have been certified by Medicare since September 2007. That is over 15 years of experience serving the local community. For-profit status just means they are a business, but many families find they offer very high standards of care. The important thing is how they treat your loved ones. They follow strict federal rules to keep their Medicare certification active. This gives you peace of mind that they meet national safety and care standards. You should feel comfortable asking them about their specific team members and how they handle after-hours calls. What most people don't realize is that all Medicare-certified hospices must provide the same basic level of care. It is the personal touch and the culture of the team that sets them apart from the rest.
Top-Tier Quality Care
Understanding Hospice Care in PROVIDENCE
Finding the right care in Cache County can feel like a heavy task. But you have options. Hospice is not a place you go to die. It is a set of services that comes to where you live. This could be your own home or a local care facility. The goal is simple. They want to keep your loved one free from pain and comfortable. And they help the family cope with the emotional weight of it all. Most people do not realize that hospice includes social workers and chaplains, not just nurses. These professionals help with the "big picture" needs that come up at the end of life. You are not meant to do this alone. Reach out to local experts who know the area and can respond quickly when needs change. That is the true value of a local provider.
What to Ask When Choosing a Hospice Provider
You need to be your own advocate. When you call a hospice, take notes. Ask about their response time for emergency calls at night. You need to know that someone will answer the phone at 2:00 AM. Ask how often a nurse will visit your home. Every family has different needs, so be clear about yours. Ask how they help with non-medical needs, like grief support or chores. It is also smart to ask about their experience with your loved one’s specific health issues. If they have a specialty, that is a huge plus. And don't be afraid to ask for references or how they handle changes in care. The right provider will be happy to answer your questions. They should never rush you. If they seem impatient, that is a red flag to keep looking elsewhere.
Keep Their Story Alive
Your loved one has a lifetime of memories, lessons, and stories that deserve to be remembered. Preserving these moments can be a source of comfort for your entire family.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
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A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.