HospiceScout

DIGNITY HOSPICE OF UTAH

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
174 SOUTH 1100 EAST
AMERICAN FORK, UT 84003
Ownership Type
For-Profit
Medicare Certified Since
May 5, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DIGNITY HOSPICE OF UTAH
RoleStaff Count
Registered Nurses (RN)29
Licensed Practical Nurses (LPN)1
Physicians1

67

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DIGNITY HOSPICE OF UTAH reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIGNITY HOSPICE OF UTAH compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

112

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.4%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits31.7%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.2%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.9%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,273 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.7%
  • Pain assessment85%
  • Breathing difficulty screening97.6%
  • Breathing difficulty treatment87%
  • Treatment preferences discussed99.6%
  • Beliefs and values discussed97.6%
  • Bowel care for patients on opioids89.7%
  • Visits in the last days of life87.2%
  • All care steps completed76%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia25%
  • Heart and circulatory disease21%
  • Lung and respiratory disease5%
  • Stroke4%
  • Other conditions34%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Dignity Hospice of Utah

Dignity Hospice of Utah provides compassionate end-of-life care for residents in American Fork and the surrounding Utah County area. Their team focuses on comfort and dignity for patients facing a life-limiting illness. They offer medical, emotional, and spiritual support to both the patient and their loved ones. Families often find that hospice care changes the focus from curing a disease to improving the quality of daily life. It is about making every moment count. This provider works to ensure that patients remain as comfortable as possible in their own homes or care settings. The goal is to provide a peaceful environment during a very difficult season. You deserve a team that listens and truly cares about your family's needs. That is what this local provider strives to offer every single day.

About DIGNITY HOSPICE OF UTAH

Dignity Hospice of Utah has been Medicare certified since May 5, 2013. Being a for-profit hospice means they operate under a specific business model, but they must still meet strict federal rules to keep their certification. This long history of service shows they have been part of the American Fork community for over a decade. Families should know that Medicare covers almost all costs for hospice care. This includes medication, medical equipment, and visits from nurses or aides. Choosing a provider with a long track record can offer some peace of mind. You want a team that knows the local healthcare landscape well. They are located at 174 South 1100 East in American Fork. If you have questions about their specific programs, calling them at (801) 492-4892 is the best first step. They can explain exactly how their care team works with your family doctor.

Understanding Hospice Care in AMERICAN FORK

Finding the right care in Utah County can feel overwhelming. Many families assume that hospice is only for the very last days of life. The reality is that hospice provides support for months, not just days or weeks. In American Fork, hospice care usually happens where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team typically includes a nurse, a social worker, and a chaplain. They work together to manage pain and provide emotional comfort. The thing is, many people wait too long to call. Starting early allows the hospice team to build a real relationship with your family. It also helps the patient get used to the extra help. You are not giving up by choosing hospice. You are choosing to focus on comfort, peace, and time spent with the people who matter most.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if an emergency happens at night. It is also smart to ask how they handle pain management and symptoms. You might want to know how often a nurse will visit your loved one each week. Ask them how they support family members who are grieving, too. Do they offer volunteer visits or help with errands? These small things can make a massive difference in your daily life. And don't be afraid to ask about their experience with your specific diagnosis. You need clear answers to make the best choice for your family. If they seem rushed or dismissive, that is a red flag. Keep looking until you find a team that feels like the right fit.

Preserve Your Family's Story

During this time, memories are your most valuable treasure. We can help you capture those special stories and voices before they fade away.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.