GENTIVA
Provider Information
- Address
- 1105 WOODED ACRES DR., STE 130
WACO, TX 76710 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 6, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.1%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,195 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 77.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life77.1%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in the Waco, Texas area from their office on Wooded Acres Drive. They offer hospice services designed to provide comfort and support during the final stages of life. Their team focuses on managing pain and helping patients stay in their own homes whenever possible. The goal is simple: to make every day count for those they serve. Families in McLennan County turn to them for specialized care that treats the whole person, not just the illness. Hospice is about quality of life. It is about being present during a difficult time. That is what this team strives to do every single day for the families they support in the Waco community.
About GENTIVA
GENTIVA has been Medicare certified since June 6, 2008. This means they have a long history of meeting federal standards for patient care. They operate as a for-profit provider, which is common in the hospice industry. Being in business for over 15 years shows they have deep experience in this field. Choosing a provider is a big step for any family. You want to feel confident in the team walking this path with you. The thing is, hospice care is not just about medicine. It is about building a relationship of trust. They work in McLennan County to ensure that patients get the care they deserve. When you look at their history, you see a provider that has stayed committed to their local community for quite a long time.
Quality Performance
Understanding Hospice Care in WACO
Finding the right care in Waco is a vital part of your journey. Many families do not realize that hospice is a benefit covered by Medicare. This means you do not have to worry about the cost for most services. The main focus is always on the patient's comfort. The team helps manage symptoms so that the patient can spend time with loved ones. It is not about giving up. It is about choosing a path that puts peace and dignity first. There are several providers in McLennan County, so you have choices. The key is to find a team that listens to your family's specific needs. You deserve a partner who understands the local area and can get to your home quickly when help is needed. That is a big deal when things get tough.
What to Ask When Choosing a Hospice Provider
Asking questions helps you find the right fit for your loved one. Start by asking how quickly they can get a nurse to your home in an emergency. You should also ask how they help with emotional and spiritual support for the family. It is also good to know how they handle pain management during the night or on weekends. Do not be afraid to ask these questions. A good hospice team will be happy to give you clear answers. They should make you feel at ease from the very first phone call. You are the expert on your loved one. Their job is to support you with that expertise. If a provider cannot answer these simple questions, that might be a sign to keep looking.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their journey and keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.