GENTIVA
Provider Information
- Address
- 1105 WOODED ACRES DR., STE 130
WACO, TX 76710 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 6, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.1%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,195 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 77.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life77.1%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease28%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA
GENTIVA serves families in Waco, Texas, from their office on Wooded Acres Drive. This hospice provider offers care to those with life-limiting illnesses. They hold accreditation from CHAP, which means an outside group checked their work against high standards. This is a good sign for any family. The team is ready to help your loved ones during this time. They have been certified by Medicare since 2008. That is over fifteen years of experience in the local area. Choosing the right partner matters. You deserve to know who is coming into your home to help. This provider works to meet your needs with a team of trained professionals. They focus on comfort and support for your whole family. It is a big responsibility to care for someone you love. That is why having a team with years of local history can bring peace of mind to your daily life.
Understanding GENTIVA
GENTIVA operates as a for-profit hospice provider. They have been a certified Medicare provider for a long time. Their accreditation comes from CHAP. This group looks at how a hospice runs its daily business. They check if the agency follows rules for safety and care quality. This process is voluntary but shows a desire to meet high standards. It is one way to tell if a company is serious about their work. You should know that this location is a freestanding hospice. They are not part of a hospital or a nursing home. This means they focus only on hospice services. Families should look for these signs of quality when they talk to a provider. Ask them how they use their accreditation to improve the care they give you. It helps to have a clear picture before you make a final choice for your family members.
Quality Performance
What Is Hospice Care Like in WACO?
Hospice care in Waco focuses on comfort and dignity for patients near the end of life. The team at GENTIVA includes six registered nurses who handle medical needs. They do not use volunteers or licensed practical nurses at this location. This means the care is centered on registered nurse support. These nurses visit your home to manage pain and help with daily comfort. You can expect them to coordinate with your regular doctor. They also work to teach family caregivers what to do. The goal is to keep your loved one at home whenever possible. This helps them stay in a familiar place. Having a dedicated team of nurses is a real benefit for many local families. You should always ask how the team plans to communicate with you. Good communication makes the whole process much easier to manage for everyone involved in the care plan.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how the team handles pain management after hours. You need to know who to call at night. Ask how many patients each nurse usually sees in a single day. This helps you understand how much time they can spend with your loved one. Ask about their plan for emergencies. Do they have a clear way to get supplies to your house quickly? You should also ask how they support the family members who are providing care. It is a hard job to be a caregiver. You need to know what kind of help they offer for your own stress. These questions help you find the right fit. Take your time to get the answers you need before you decide. Your comfort is the main goal here.
Preserve Your Family Stories
Your family history is a gift. We offer tools to help you capture and save your most cherished memories for the future.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
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Choosing a Hospice Provider: A 5-Step Quality Guide
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A Complete End of Life Planning Checklist for Families
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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.