HospiceScout

HIGHLAND HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10701 CORPORATE DR STE 155
STAFFORD, TX 77477
Ownership Type
For-Profit
Medicare Certified Since
December 6, 2010

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HIGHLAND HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Physicians0
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HIGHLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HIGHLAND HOSPICE compares to hospices nationwide.

5.3 minutes

of nurse care per routine home care day, on average

That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.

45

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.3 min

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.7%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life72.8%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits92.1%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.3%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months43.8%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.8%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,806 · 86th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 24.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening89.9%
  • Pain assessment100%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed98.6%
  • Beliefs and values discussed95.9%
  • Visits in the last days of life24.6%
  • All care steps completed86.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia48%
  • Heart and circulatory disease17%
  • Lung and respiratory disease14%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Highland Hospice in Stafford

Highland Hospice serves families in Stafford, Texas, and the surrounding Fort Bend area. They offer comfort-focused care for those facing a life-limiting illness. Their team works to manage pain and provide emotional support at home or in a care facility. Choosing the right hospice is a big decision, and they are one of the options available in your community. They focus on quality of life when it matters most. That is the goal of hospice, after all. Their office is located at 10701 Corporate Dr, Suite 155. If you live in the area, having a local team can make a real difference. They bring care directly to your doorstep. It is about helping you stay where you feel most comfortable.

About Highland Hospice

Highland Hospice has been Medicare certified since December 6, 2010. Being a for-profit provider, they operate under specific federal guidelines set by Medicare. This certification means they must meet strict rules to deliver care. It is a long track record, which gives families some peace of mind. What most people do not realize is that all Medicare-certified hospices must offer the same basic services. This includes nursing, aide services, and social work. The thing is, every agency has its own culture and approach. You should look at how they talk to you during your first visit. Do they listen to your concerns? Do they explain things clearly? These details matter as much as the paperwork. You deserve a team that feels like a good fit for your loved one's specific needs.

Quality Performance

Highland Hospice holds an overall rating of 4 out of 5 stars from Medicare. They also earned a 4 out of 5 rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A 4-star rating shows they are performing well compared to national standards.

Understanding Hospice Care in Stafford

Stafford is home to several hospice choices for families. Hospice care is not about giving up, and it is not about rushing the end of life. It is about making the most of the time you have left. In Texas, you have the right to choose the provider that feels right for your family. Many people think hospice only happens in a hospital, but that is rarely the case. Most care happens wherever the patient calls home. That could be a private house, an apartment, or an assisted living facility. The goal is to keep the patient pain-free and surrounded by loved ones. And it is about supporting the whole family, not just the patient. You are not alone in this journey. There are professionals in Fort Bend County ready to guide you through these transitions.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when interviewing hospice agencies. Keep your questions simple and direct to get the answers you need. First, ask how quickly they can start care after the referral. You want a team that responds fast when things change. Second, ask how they handle pain management at night or on weekends. Emergencies do not follow office hours, and you need to know who answers the phone. Third, ask how they involve the family in the care plan. You know your loved one best, so your input should always count. Finally, ask what specific support they offer for grieving family members later on. That is a big deal for your long-term healing. Trust your gut feeling when you talk to them. The right team will be patient, kind, and ready to listen to your unique story.

Preserve Your Family's Story

During this time, memories become even more precious. We can help you record the stories and wisdom of your loved ones to keep for generations to come.

Learn About Legacy Preservation

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.