HEART OF HOUSTON HOSPICE CARE, INC.
Provider Information
- Address
- 13015 FRANK LN
STAFFORD, TX 77477 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 30, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOUSTON HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOUSTON HOSPICE CARE, INC. compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.3%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life45.5%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.5%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.9%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,649 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Stafford
Heart of Houston Hospice Care, Inc. offers end-of-life support to residents in Stafford, Texas. Located on Frank Lane in Fort Bend County, they focus on keeping patients comfortable and at peace. Choosing a hospice team is a deeply personal decision for any family. This provider works to meet the physical and emotional needs of their patients during a difficult time. They understand that every person has a unique story and specific wishes for their final months. By serving the local Stafford area, they provide a sense of community for those they care for. That is a big deal when you are facing a health crisis. Their goal is to ensure that patients can spend their time in a familiar environment surrounded by the people they love most. It really is about quality of life above all else.
About HEART OF HOUSTON HOSPICE CARE, INC.
This provider operates as a for-profit hospice agency. They have been Medicare certified since September 30, 2020. This certification is a sign that they meet federal standards for hospice care. Being a for-profit organization means they follow specific business structures while still adhering to strict Medicare rules. Families should know that Medicare certification is mandatory for any agency to receive federal funding. This gives you a baseline of safety and accountability. The thing is, choosing a provider is about more than just their status. You want a team that communicates well and listens to your family's specific concerns. It is always a good idea to call them directly at (281) 962-3400 to ask how they handle daily care. They should be open and honest about their approach to managing pain and supporting your loved one's overall comfort levels.
Quality Performance
Understanding Hospice Care in STAFFORD
Hospice care in the Stafford area is designed to support the whole person, not just the illness. It brings a team of nurses, aides, and social workers directly to your home or the place your loved one lives. The main focus is on comfort and dignity. The team manages pain and symptoms so patients can focus on what matters most to them. And it is not just for the final few days of life. Many families find that starting hospice care sooner leads to better support and less stress. Medicare pays for most hospice services, which helps take a huge financial weight off your shoulders. The key is to find a provider that fits your family's values. You deserve a team that feels like a partner. Don't be afraid to ask questions until you feel completely at ease with the plan they propose for your loved one.
What to Ask When Choosing a Hospice Provider
Picking the right partner is hard work. You should feel empowered to ask tough questions during your first meeting. First, ask how quickly a nurse can get to your home if a crisis happens at night or on the weekend. You need to know that someone is always available. Second, ask how they help the family cope with the emotional side of this journey. Do they offer counseling or support groups? This can be a lifesaver for those grieving. Third, ask how they coordinate with your current doctors to keep everyone on the same page. Clear communication is the backbone of good care. Finally, ask what happens if your loved one's needs change suddenly. You want a provider that can adapt to new challenges without missing a beat. Trust your gut during these talks. If something feels right, it probably is.
Preserve Your Family's History
This time is about more than just medical care. It is a chance to gather stories, memories, and wisdom from your loved one. Keep those precious moments safe for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
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