HospiceScout

HEART OF HOUSTON HOSPICE CARE, INC.

Provider Information

Address
13015 FRANK LN
STAFFORD, TX 77477
Ownership Type
For-Profit
Medicare Certified Since
September 30, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Support in Stafford

Heart of Houston Hospice Care, Inc. offers end-of-life support to residents in Stafford, Texas. Located on Frank Lane in Fort Bend County, they focus on keeping patients comfortable and at peace. Choosing a hospice team is a deeply personal decision for any family. This provider works to meet the physical and emotional needs of their patients during a difficult time. They understand that every person has a unique story and specific wishes for their final months. By serving the local Stafford area, they provide a sense of community for those they care for. That is a big deal when you are facing a health crisis. Their goal is to ensure that patients can spend their time in a familiar environment surrounded by the people they love most. It really is about quality of life above all else.

About HEART OF HOUSTON HOSPICE CARE, INC.

This provider operates as a for-profit hospice agency. They have been Medicare certified since September 30, 2020. This certification is a sign that they meet federal standards for hospice care. Being a for-profit organization means they follow specific business structures while still adhering to strict Medicare rules. Families should know that Medicare certification is mandatory for any agency to receive federal funding. This gives you a baseline of safety and accountability. The thing is, choosing a provider is about more than just their status. You want a team that communicates well and listens to your family's specific concerns. It is always a good idea to call them directly at (281) 962-3400 to ask how they handle daily care. They should be open and honest about their approach to managing pain and supporting your loved one's overall comfort levels.

Quality Performance

Heart of Houston Hospice Care holds a strong 4 out of 5 stars for their overall performance. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. These scores show they consistently meet high standards for patient support.

Understanding Hospice Care in STAFFORD

Hospice care in the Stafford area is designed to support the whole person, not just the illness. It brings a team of nurses, aides, and social workers directly to your home or the place your loved one lives. The main focus is on comfort and dignity. The team manages pain and symptoms so patients can focus on what matters most to them. And it is not just for the final few days of life. Many families find that starting hospice care sooner leads to better support and less stress. Medicare pays for most hospice services, which helps take a huge financial weight off your shoulders. The key is to find a provider that fits your family's values. You deserve a team that feels like a partner. Don't be afraid to ask questions until you feel completely at ease with the plan they propose for your loved one.

What to Ask When Choosing a Hospice Provider

Picking the right partner is hard work. You should feel empowered to ask tough questions during your first meeting. First, ask how quickly a nurse can get to your home if a crisis happens at night or on the weekend. You need to know that someone is always available. Second, ask how they help the family cope with the emotional side of this journey. Do they offer counseling or support groups? This can be a lifesaver for those grieving. Third, ask how they coordinate with your current doctors to keep everyone on the same page. Clear communication is the backbone of good care. Finally, ask what happens if your loved one's needs change suddenly. You want a provider that can adapt to new challenges without missing a beat. Trust your gut during these talks. If something feels right, it probably is.

Preserve Your Family's History

This time is about more than just medical care. It is a chance to gather stories, memories, and wisdom from your loved one. Keep those precious moments safe for future generations to cherish.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.