HEART OF HOUSTON HOSPICE CARE, INC.
Provider Information
- Address
- 13015 FRANK LN
STAFFORD, TX 77477 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 30, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOUSTON HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOUSTON HOSPICE CARE, INC. compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.3%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life45.5%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.5%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.9%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,649 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia33%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Stafford
Heart of Houston Hospice Care, Inc. serves families throughout Stafford, Texas. They provide end of life care to those in need of comfort and support. This provider holds accreditation from the Accreditation Commission for Health Care. That is a sign of their commitment to meeting high standards in their daily work. They operate as a freestanding hospice agency. This means they focus solely on hospice services rather than offering other types of medical care. Families in Fort Bend County have this local option for their care needs. The agency has been certified by Medicare since 2020. This certification shows they meet federal rules for safety and quality. Choosing a provider is a big step for your family. Understanding who they are helps you make a better decision for your loved one.
About HEART OF HOUSTON HOSPICE CARE, INC.
This agency is a for-profit hospice provider. They have been part of the Medicare program since September 2020. Their status as an ACHC accredited agency matters for your peace of mind. The Accreditation Commission for Health Care reviews hospice agencies to ensure they follow best practices. They check that the team provides safe and effective care to patients. This review process helps maintain a high level of performance. Heart of Houston Hospice Care, Inc. runs with a small team. They currently have three employees on staff. This includes one registered nurse. You should talk to them about how they manage care with their current team size. Understanding their structure helps you know what to expect. A small team can offer very personal care. Ask how they coordinate with your family doctor to keep everyone on the same page.
Quality of Care
What Is Hospice Care Like in STAFFORD?
Hospice care in Stafford focuses on comfort rather than a cure for illness. It aims to help patients live their final days with as much peace as possible. The team visits you at home or wherever you reside. They manage pain and other symptoms to improve your daily quality of life. Heart of Houston Hospice Care, Inc. is a local provider in this area. Their team consists of three staff members. This includes one registered nurse who leads the medical care plan. They do not currently list any volunteers on their staff. This means their care is provided directly by their core team members. You should ask how they handle after-hours calls or emergencies. Most agencies have a nurse on call at all times. Knowing how they respond to your needs at night or on weekends is very helpful for your family.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team is a personal choice for every family. You need to feel comfortable with the people who will enter your home. Start by asking how the nurse will coordinate with your primary doctor. Clear communication is a must. Ask how quickly they can get to your home if a crisis occurs. You should also ask about the specific services their team offers. Do they have someone to help with emotional or spiritual support? It is also wise to ask about their experience with your loved one's specific diagnosis. Does the team have training that fits your unique situation? Finally, ask about their backup plans for staffing. You deserve to know that help is available when you need it most. Write these questions down before you call them. This keeps you focused during your conversation.
Preserve Your Family Stories
Your family history is a treasure that deserves to be saved for future generations. Capture your loved one's memories and wisdom today.
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