SERENITY HOME CARE SERVICES
Provider Information
- Address
- 107 CALLE DEL NORTE STE. 11 B
LAREDO, TX 78041 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 7, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOME CARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOME CARE SERVICES compares to hospices nationwide.
14.1 minutes
of nurse care per routine home care day, on average
That is the 69th percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.1 min
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.9%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.4%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,175 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Overview of Serenity Home Care Services
Serenity Home Care Services provides hospice care to families in Laredo, Texas. They offer medical and support services to help people facing a serious illness. The agency holds accreditation from the Accreditation Commission for Health Care. This shows they meet strict standards for safety and care quality. Their team works in the local Webb County area to support patient comfort at home.
About Serenity Home Care Services
This agency operates as a for-profit hospice provider. They have been certified by Medicare since May 2018. The Accreditation Commission for Health Care reviews their processes to ensure they follow national rules. This group checks that the agency keeps records properly and meets patient safety goals. Accreditation is a mark of quality that families should look for. It proves the agency keeps up with changing healthcare rules. You should know that they function as a freestanding hospice, which means they focus only on hospice services. Their small team includes seven employees. This group consists of two registered nurses, one licensed practical nurse, and one volunteer. They offer specific care to meet the needs of those in their program. Having a set team helps the staff know each patient and their family well.
Quality of Care
What Is Hospice Care Like in Laredo?
Hospice care in Laredo focuses on comfort instead of a cure for illness. It brings medical help and emotional support directly to your home. The goal is to manage pain and help the patient live with dignity. At this specific agency, the care team includes two registered nurses and one licensed practical nurse. These nurses visit patients to monitor symptoms and adjust care plans as needed. One volunteer also works with the team to provide social support. This person might sit with a patient or help the family with small tasks. The agency uses these staff members to create a plan that fits the specific needs of each person. Many families find that having these professionals involved makes the process much easier. It helps everyone stay on the same page during a hard time. The team is small but dedicated to their work in the Laredo community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for your family. You should feel comfortable with the people who will be in your home. Ask these questions to learn more about how they work. First, ask how quickly a nurse can come to the house if a problem happens at night. Second, ask how the team manages pain and other symptoms. You should also ask how they keep the family updated on changes in the patient's condition. Finally, ask what kind of support they offer to family caregivers who might feel tired. You deserve clear answers to these questions. Do not be afraid to ask for more details if the first answer is not clear. A good agency will be happy to explain their methods. They want to make sure you feel ready and supported throughout the entire process.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom to share. Recording these stories now creates a lasting gift for your children and future generations.
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