HospiceScout

HARBOR HOSPICE OF EAST HOUSTON, L.P.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
800 ROCKMEAD DR STE 120
KINGWOOD, TX 77339
Ownership Type
For-Profit
Medicare Certified Since
October 25, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF EAST HOUSTON, L.P.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers3

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF EAST HOUSTON, L.P. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF EAST HOUSTON, L.P. compares to hospices nationwide.

6.6 minutes

of nurse care per routine home care day, on average

That is the 4th percentile among hospices nationally. The national median is about 12 minutes.

27

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.6 min

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.6%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.5%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.4%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.3%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,265 · 8th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.4%
  • Pain assessment97.6%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment97.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97%
  • Bowel care for patients on opioids97.5%
  • Visits in the last days of life24.8%
  • All care steps completed91.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia13%
  • Heart and circulatory disease18%
  • Lung and respiratory disease24%
  • Stroke9%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Harbor Hospice of East Houston

Harbor Hospice of East Houston serves the Kingwood area of Texas from their office on Rockmead Drive. This freestanding hospice provider offers care to families across Harris County. They have been certified by Medicare since late 2013 to provide end of life support. The agency holds accreditation from the Joint Commission. This group acts as an independent auditor to check that health providers meet high safety standards. When a hospice earns this seal, it shows they follow strict rules for patient care and safety. It provides families with a clear signal that the agency values high performance in their daily work.

Provider Background

This agency operates as a for-profit provider. They have maintained Medicare certification for over a decade. The team includes nine employees who handle the needs of those under their care. This staff includes two registered nurses and one licensed practical nurse. They also employ two physicians to oversee medical needs. Three volunteers work with the team to provide extra support. The Joint Commission accreditation is a big deal for quality oversight. It means the agency agrees to regular, unannounced visits from experts who check their records and care practices. These experts look at how the staff talks to families and manages pain. Choosing a team with this level of outside oversight can help families feel more confident in the care their loved ones will receive every day.

What Is Hospice Care Like in KINGWOOD?

Hospice care in Kingwood focuses on comfort and quality of life. The goal is to manage pain and help patients spend meaningful time with those they love. Harbor Hospice of East Houston uses a team approach to reach these goals. Their staff of nine professionals works together to cover the medical and emotional needs of the patient. Registered nurses and physicians lead the medical side of this care. They work with volunteers who offer a friendly presence. This mix of staff helps the team provide a rounded approach to support. It is common for hospice teams to visit patients where they live. They bring the care to the home so the family does not have to travel for daily medical needs. This keeps everyone in a familiar and calm space during a hard time.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home if an emergency happens at night?
  • What specific tasks will the volunteers perform for my family?
  • How does the team talk to my regular doctor about changes in my condition?
  • Can you explain how the hospice team handles pain management and symptom control?

Asking these questions helps you understand how a provider operates. You want a team that talks clearly and acts fast when you need them. Pay attention to how they answer. Do they use simple words? Are they patient with your questions? Good providers want you to know how things work. They will not rush you through these talks. Take your time to hear their answers. This helps you find the right fit for your family.

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