HospiceScout

HERITAGE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1300 BAY AREA BLVD, SUITE B100
HOUSTON, TX 77058
Ownership Type
For-Profit
Medicare Certified Since
December 23, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HERITAGE HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE compares to hospices nationwide.

11 minutes

of nurse care per routine home care day, on average

That is the 35th percentile among hospices nationally. The national median is about 12 minutes.

30

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11 min

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.3%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits14.6%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,230 · 29th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 68.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.3%
  • Visits in the last days of life68.6%
  • All care steps completed98.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia28%
  • Heart and circulatory disease32%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Heritage Hospice in Houston

Heritage Hospice serves families throughout Houston, Texas, from their office on Bay Area Boulevard. They focus on comfort and dignity for patients nearing the end of life. Choosing the right support team matters when your loved one needs extra care. This team offers a path for families to find peace during a difficult season. Their goal is to manage pain and provide emotional support in the home. They serve the Harris County area with a dedicated team of medical staff. Having help nearby can change everything for a family. It allows you to focus on spending quality time together instead of worrying about medical details. Their office is easy to reach for those living in the 77058 zip code. They aim to make the hospice journey as smooth as possible for everyone involved.

About Heritage Hospice

Heritage Hospice is a for-profit provider that has been Medicare certified since December 23, 2020. This certification means they meet federal standards for the care they provide to patients. Being a for-profit provider does not change the core mission of hospice, which is comfort. The thing is, all Medicare-certified hospices must follow the same rules for patient care. You should know that their team is ready to help at any time of day or night. They have been serving the Houston community for several years now. That is a solid track record. When you look for a partner, checking their start date is a smart move. It shows they have experience navigating the complex needs of families. Feel free to ask them about their specific experience with your loved one's condition. They are there to answer your questions and put your mind at ease.

Quality of Care Insight

Heritage Hospice currently holds a 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5 out of 5-star rating for their quality of care. This score comes from the Hospice Care Index, which looks at how well a provider manages patient needs. A high score shows they are doing a great job.

Understanding Hospice Care in Houston

Houston is a large city with many choices for end-of-life care. Families often feel overwhelmed by the number of options available in Harris County. But you do not have to pick the first one you find. Most hospices here provide care in your own home, a nursing facility, or a dedicated hospice center. The key is finding a team that aligns with your family's values. Some providers are smaller, while others are part of a larger network. Think about what matters most to you. Is it the location of the office? Or perhaps the specific experience of the nurses? Take your time. Talk to your doctor for recommendations, as they often know which teams provide the best support. It is okay to ask for a meeting with a few different providers. You deserve to feel confident in the care your loved one receives.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions before you sign any paperwork. Start by asking how quickly they can get a nurse to your home in an emergency. That is a big deal. You should also ask about their staff-to-patient ratio. It helps to know if your loved one will see the same nurse every time. Consistency builds trust. Ask them how they manage pain and other difficult symptoms at night. You need to know that someone is always available to help. Finally, ask what kind of support they offer to the family after a loss. Grief support is a vital part of the hospice mission. If they seem hesitant to answer, that might be a sign to look elsewhere. Keep your eyes open and trust your gut feelings. You know your family best.

Keep Your Family Stories Alive

This time of life is about more than just medical care. It is a chance to honor the stories and memories that make your loved one who they are. We can help you save those precious moments forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.