HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
410 N ED CAREY DR, STE A
HARLINGEN, TX 78550
Ownership Type
For-Profit
Medicare Certified Since
May 14, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)1
Volunteers1

36

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

10.2 minutes

of nurse care per routine home care day, on average

That is the 27th percentile among hospices nationally. The national median is about 12 minutes.

114

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.2 min

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits21.9%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.5%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.5%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.5%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.7%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)89th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,817 · 18th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment99.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life69.3%
  • All care steps completed98.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia17%
  • Heart and circulatory disease24%
  • Lung and respiratory disease21%
  • Stroke7%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA

GENTIVA serves families in Harlingen, Texas, from their office on N Ed Carey Drive. This provider offers end-of-life care focused on comfort and dignity for patients in Cameron County. They help families manage symptoms while supporting the emotional needs of everyone involved. Choosing a hospice team is a deeply personal decision. It is about finding the right support for your loved one during a difficult season. GENTIVA has been part of the local healthcare landscape for many years. They bring a specific focus to hospice care by providing clinical and compassionate support. When you work with them, you are connecting with a team that knows the Harlingen area well. That matters when you need help quickly. They strive to keep patients comfortable in their own homes or care facilities. Having a local team means they can reach you faster when needs change.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. They have been Medicare certified since May 14, 1997. That is over 25 years of experience serving the community. Being certified by Medicare means they meet federal standards for the care they provide to families. For-profit status is a common model in hospice today. It does not mean the care is better or worse, but it is a detail worth noting. You should always ask how their business model affects their daily care approach. The team at this location works to follow strict health guidelines. They focus on providing care that aligns with Medicare requirements. Families should feel free to ask about their specific care team. You want to know who will be visiting your home. Understanding their long history in the field can give you peace of mind. They have spent decades refining how they support patients throughout Cameron County.

Quality Performance Snapshot

GENTIVA holds an overall quality rating of 4.5 out of 5 stars. Their quality of care score is also 4.5 stars, based on the CMS Hospice Care Index. This shows they perform well in clinical tasks. Their patient satisfaction rating is 3 out of 5 stars. This score comes from the CAHPS survey, which measures how families feel about their experience.

Understanding Hospice Care in Harlingen

Hospice in Harlingen is about more than just medicine. It is about helping a person live their final months with as much peace as possible. In Texas, many families choose hospice to manage pain and stress at home. The goal is to avoid unnecessary trips to the hospital. You get a team of nurses, aides, and social workers. They all work together to support your loved one. The thing is, hospice is not just for the very last days. It is most effective when started earlier. Many families wait too long to call for help. Don't make that mistake. You can start these services as soon as a doctor says life expectancy is six months or less. It is a service paid for by Medicare. So, you don't have to worry about the cost for covered care. Focus on the time you have together instead.

What to Ask When Choosing a Hospice Provider

You have a right to choose the best care for your family. Start by asking how often a nurse will visit your home. You need to know if they have staff available on nights and weekends. That is a big deal when an emergency happens at 2 a.m. Ask how they handle pain management and if they have a doctor on call. It is also good to ask about their experience with your loved one's specific illness. Another smart question is how they support the family after a loss. Do they offer grief counseling? You deserve a team that listens to your concerns. If they seem rushed or cannot answer these questions, keep looking. Trust your gut feeling after you talk to them. You are inviting these people into your most private moments. Make sure they are the right fit for your family's needs.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom. Capturing these stories now creates a lasting treasure for your children and grandchildren to hold onto forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.