HEART TO HEART HOSPICE OF HOUSTON, LLC.
Provider Information
- Address
- 100 INTERSTATE 45 N, SUITE 152-A
CONROE, TX 77301 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 16, 2010
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 27 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 3 |
| Volunteers | 1 |
61
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF HOUSTON, LLC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF HOUSTON, LLC. compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
90
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.4%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.6%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)99th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,717 · 9th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life50.7%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia20%
- Heart and circulatory disease16%
- Lung and respiratory disease13%
- Stroke11%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heart to Heart Hospice in Conroe
Heart to Heart Hospice of Houston serves families in the Conroe, Texas area. They provide end-of-life care focused on comfort and dignity. Their team works to manage pain and support emotional needs for those with serious illness. Choosing a hospice is a deeply personal decision for any family. You want a group that listens. You want a team that truly cares. This provider has been active in the community for over a decade. They aim to make each day meaningful for their patients. It is all about quality of life. The office is located at 100 Interstate 45 N, Suite 152-A. You can reach them at (832) 300-0134 to learn about their specific approach to care. They help residents across Montgomery County find peace during difficult times. That is their core mission.
About Heart to Heart Hospice of Houston, LLC.
This hospice has been Medicare certified since September 16, 2010. Being certified for this long shows they have a history of meeting federal standards. They operate as a for-profit organization. Some families prefer non-profit options, but for-profit groups can be just as dedicated to patient care. The key is how they use their resources to support your loved one. They have built a track record in the Conroe area over the last fourteen years. That is a big deal in this industry. When you speak with them, ask how they keep their team trained and ready. You should also ask how they coordinate with local doctors. Understanding their history helps you feel more confident in your choice. It gives you a baseline to start your own research process. Take your time to get the facts you need for your family's specific situation.
Quality Ratings Snapshot
Understanding Hospice Care in Conroe
Conroe has several hospice options for families to consider. Finding the right fit for your loved one is the most important step. Many people think hospice is just about the final days. The truth is, it can start much earlier. It is about living as well as you can. Hospice teams in Montgomery County often include nurses, aides, and chaplains. They visit your home to provide regular care. But they also offer supplies and medicine to keep your loved one comfortable. Think of it as a circle of support. You are not meant to do this alone. If you feel overwhelmed, let the hospice team take some of the weight off your shoulders. They are trained to handle the hard parts of caregiving. This allows you to focus on being a son, daughter, or spouse. That is what matters most right now.
What to Ask When Choosing a Hospice Provider
Do not be afraid to ask tough questions. You are the advocate for your loved one. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when pain levels spike. Next, ask what specific support they offer to family caregivers like you. Are there volunteers who can sit with your loved one for a few hours? This gives you a needed break. You should also ask how they handle after-hours calls. Will you talk to a real person or a machine? Finally, ask about their experience with your loved one’s specific health condition. Some groups have more practice with certain illnesses than others. Write down the answers you get. Compare them between two or three providers. This process helps you see which team feels like the right partner for your family.
Preserve Your Family Stories
This time of life is often when we realize how much our family history means. Capture the memories and stories of your loved ones while you can to keep them safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.