HospiceScout

HEART TO HEART HOSPICE OF TEXAS LTD

Provider Information

Address
1406 HALSEY WAY STE 110
CARROLLTON, TX 75007
Ownership Type
For-Profit
Medicare Certified Since
December 15, 2003

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Carrollton

Heart to Heart Hospice of Texas Ltd serves families in Carrollton and the surrounding Denton County area. They provide end-of-life care focused on comfort and dignity for patients facing serious illness. This team works to manage pain while supporting the emotional needs of everyone involved. Choosing the right provider is a heavy task for any family. But having local support makes a big difference during this transition. They are located on Halsey Way and have served the Texas community for many years. It is worth taking the time to learn how their specific approach aligns with your loved one's personal goals for care.

About Heart to Heart Hospice of Texas Ltd

This hospice provider has been Medicare certified since December 15, 2003. That is over two decades of serving the community. They operate as a for-profit organization. This means they run under a specific business model that differs from non-profit options. What matters most to you is the quality of care provided at the bedside. They have earned a 5-star rating for their quality of care from federal health officials. This score looks at how they manage pain and help with breathing issues. The thing is, numbers only tell part of the story. You should always talk with their staff to see if their team feels like the right fit for your family's unique situation.

Quality Insights

This provider holds a 5/5 overall rating and a 5/5 for quality of care. These top scores show strong clinical performance in managing patient symptoms. However, their patient satisfaction rating is 2/5 stars. This suggests that while their medical care is rated highly by experts, some families have had different experiences with communication or personal support.

Understanding Hospice Care in Carrollton

Carrollton sits in a region with many choices for hospice care. Families often feel overwhelmed by the number of options available in Denton County. The good news is that all Medicare-certified hospices must follow strict federal rules. These rules ensure a base level of care for every patient. But the culture and communication styles can vary wildly between agencies. Some focus on large-scale programs. Others pride themselves on small, intimate team visits. You are allowed to interview more than one provider before making a choice. Take your time. Do not feel rushed into a decision that does not feel right for your loved one. You deserve to feel confident in the team you invite into your home.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you cut through the noise. Start by asking how often a nurse will visit your home each week. You need to know who to call at 2:00 AM if a crisis happens. Ask them specifically about their process for managing sudden pain. That is a critical point for comfort. Another good question is how they support the family after a loss. Do they offer grief counseling? And finally, ask how they handle changes in medication or condition. A great provider will answer these clearly without using confusing medical jargon. If they seem annoyed by your questions, that is a red flag. Move on to the next one.

Preserve Your Family's History

Your loved one has a lifetime of stories that deserve to be kept safe. We make it easy to record these memories so they can be passed down for generations to come.

Start Recording

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.