TENDER HEART HOSPICE CARE
Provider Information
- Address
- 3210 W PARK ROW DRIVE
ARLINGTON, TX 76013 - Ownership Type
- Other
- Medicare Certified Since
- June 10, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TENDER HEART HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TENDER HEART HOSPICE CARE compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
23
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20.7%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.2%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.9%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,214 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67% of patients or more. Most hospices score above 90 percent.
- Pain screening97.9%
- Pain assessment98.2%
- Breathing difficulty screening98.9%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life67%
- All care steps completed94.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia23%
- Heart and circulatory disease14%
- Lung and respiratory disease11%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Arlington
Tender Heart Hospice Care serves families in Arlington, Texas. They provide comfort and support during difficult times. Their team focuses on managing pain and improving quality of life. They help patients stay in their own homes whenever possible. This provider works hard to serve the Tarrant County community. They aim to bring peace and comfort to every patient they visit. Choosing a hospice is a big decision for your family. Tender Heart Hospice Care is ready to help you navigate this journey with dignity and care. Their team is dedicated to meeting the needs of those facing a serious illness. They offer a warm approach to end-of-life care in the heart of Texas. Families can feel supported by a team that truly cares about their well-being. Getting the right help is the first step toward finding peace for your loved one.
About Tender Heart Hospice Care
Tender Heart Hospice Care has been Medicare certified since June 2005. This long history shows their commitment to meeting high federal standards. They are classified as an 'Other' ownership type. This means they operate independently to serve local needs. Families should know that Medicare certification is a mark of quality. It ensures the provider follows strict rules for patient care and safety. Being in business since 2005 shows they have deep experience in the field. They have served the Arlington area for many years. You can trust that they have built strong systems to handle complex care needs. Their focus remains on the comfort and wishes of the patient. They work closely with families to create a care plan that fits. It is helpful to know they have met these standards for a long time. You can feel confident in their ability to provide steady and reliable support.
High Quality Care
Understanding Hospice Care in Arlington
Arlington offers many resources for families facing end-of-life choices. Choosing a hospice provider is about finding the right fit for your loved one. Hospice care is not just about the end of life. It is about making the most of every single day. Providers in Tarrant County work to keep patients comfortable and pain-free. They provide nurses, aides, and counselors to help the whole family. You have the right to choose the provider that best meets your needs. Look for a team that listens to your concerns. A good hospice team will explain everything clearly. They will answer your questions and help you feel prepared. You do not have to walk this path alone. There is help available to guide you through the process. Take your time to learn about the options in your area. Your peace of mind is very important during this time.
What to Ask When Choosing a Hospice Provider
It is normal to have many questions when picking a hospice. Use this list to help you make the best choice:
- How quickly can your team respond if we have an emergency at night?
- What specific services do you offer to help families cope with grief?
- How often will a nurse or aide visit our home during the week?
- Can you explain how you manage pain and other difficult symptoms?
Asking these questions helps you understand how the provider works. You deserve clear answers that make you feel comfortable. A good provider will be happy to talk with you. They should be kind and patient with all your questions. Do not feel rushed to make a quick decision. You are looking for a partner in your loved one's care. Trust your instincts when you meet with them. The right provider will make you feel heard and supported throughout the entire journey.
Preserve Your Family Stories
This time is precious for you and your family. Capture the memories and stories that matter most to keep them alive for future generations.
Start Your LegacyOther Hospice Providers Nearby
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OMEGA HOSPICE CARE, LLC
BLESSED HOPE HOSPICE LLC
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.