HospiceScout

CARIS HEALTHCARE

Provider Information

Address
208 SUNSET DRIVE, SUITE 370
JOHNSON CITY, TN 37604
Ownership Type
For-Profit
Medicare Certified Since
June 17, 2004

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Caris Healthcare

Caris Healthcare provides hospice services for families in Johnson City, Tennessee. Their team works out of their office on Sunset Drive in Washington County. They focus on comfort and support for patients facing a life-limiting illness. Choosing a hospice provider is a deeply personal decision. You want a team that feels like an extension of your own family. That is the goal here. They have been a Medicare-certified provider since June 2004. This means they meet federal standards for the care they offer. They help manage pain and symptoms while providing emotional support to everyone involved. The team is ready to step in when you need them most. Caring for a loved one is hard work. You do not have to do it by yourself. They are here to guide you through this journey with kindness and professional skill.

About Caris Healthcare

Caris Healthcare operates as a for-profit provider in the state of Tennessee. They have served the Johnson City community for two decades now. Being Medicare-certified means they undergo regular checks to ensure they follow strict rules. This is a big deal for your peace of mind. What most people do not realize is that all hospice providers must follow the same basic Medicare rules. But the way they deliver care can differ a lot. Some focus more on volunteers, while others have a larger clinical nursing staff. You should ask about their specific team structure when you call. Do they have a chaplain who visits regularly? How quickly can a nurse get to your home in an emergency? These details matter. Understanding how a provider runs their daily operations helps you feel more in control. It turns a scary process into a manageable plan for your family.

Quality Performance Snapshot

Caris Healthcare holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care, which measures how well they handle pain and symptoms. Their patient satisfaction rating is 3/5. This score comes from surveys asking families about their actual experiences with the team.

Understanding Hospice Care in Johnson City

Hospice is about living each day as fully as possible. In Johnson City, you have access to several high-quality choices for end-of-life care. The goal is always to keep the patient at home whenever that is possible. Most care happens in your own living room or bedroom. The thing is, hospice is a team effort. You get a doctor, a nurse, a social worker, and a spiritual advisor. They all work together to support the patient and the family. Sometimes families wait too long to ask for help. They think hospice is only for the very last days of life. That is a myth. You can get help for months if you qualify. Starting early means more time for the team to build trust. It also means better pain management for the patient. You deserve that extra layer of support during this time.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how they handle pain after regular business hours. You need to know that someone will answer the phone at 2:00 AM. Ask about their staff turnover rate, too. A stable team is usually a happy team. It helps if the same nurse visits your home every time. Consistency builds strong bonds. Also, ask how they support the family after the patient passes away. Most hospices offer grief support for at least one year. Is this included in their plan? Finally, ask them to explain their care philosophy. Do they emphasize natural comfort, or do they use a lot of medical equipment? Listen to your gut when they answer. If you feel heard, that is a very good sign. Take your time with these questions.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. We help you capture these precious memories in a simple, meaningful way to share with future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.