ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE.
Provider Information
- Address
- 741 COOL SPRINGS BOULEVARD, SUITE 102
FRANKLIN, TN 37067 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 1, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE. compares to hospices nationwide.
7.6 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
126
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.6 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.1%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.3%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,888 · 65th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life61.4%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia20%
- Heart and circulatory disease13%
- Lung and respiratory disease11%
- Stroke27%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
AccentCare Hospice & Palliative Care of Nashville
AccentCare Hospice & Palliative Care of Nashville serves the Franklin area from their office on Cool Springs Boulevard. This provider offers hospice and palliative services to families in Williamson County. They have been certified by Medicare since 2005. The agency holds accreditation from the Accreditation Commission for Health Care. This group provides care as a freestanding hospice provider. It is a for-profit organization. They focus on meeting the needs of patients who require end-of-life support. Getting the right care matters for your peace of mind. This provider maintains a consistent presence in the local healthcare system. Their team strives to provide quality support for all patients. Choosing a provider with a long history of certification can help you feel more secure. They provide services directly to your home or in other care settings. You can reach their office by calling them directly in Franklin.
About AccentCare Hospice & Palliative Care of Nashville
This agency operates as a for-profit hospice provider. They have maintained their Medicare certification for nearly two decades. This longevity shows a commitment to meeting federal safety and care standards. The agency also carries accreditation from the Accreditation Commission for Health Care. This group is an independent body that checks if a hospice meets high standards. They review clinical records and talk to staff members. They also check if the agency follows safety rules for patient care. Receiving this seal means an outside group verified their performance. Families should know that this accreditation is voluntary. It shows that the provider wants to go beyond basic rules to improve their care. You should ask how this helps your specific situation. The agency uses its resources to support patients in their homes. Understanding their ownership and oversight helps you make a better decision. It is a clear way to see how they manage their daily operations.
Quality Performance
What Is Hospice Care Like in Franklin?
Hospice care in Franklin focuses on comfort and dignity for patients near the end of life. The team works to manage pain and symptoms at home. This allows families to spend more time together without the stress of hospital visits. AccentCare Hospice & Palliative Care of Nashville employs a team of 31 people to do this work. This group includes 10 registered nurses and 2 licensed practical nurses. They also have one physician on staff to guide medical decisions. These nurses visit patients to check on their health and comfort. They help manage medications and provide education to family caregivers. Having a nurse available makes a difference when symptoms change quickly. The physician helps coordinate the plan of care with your regular doctor. This team approach keeps everyone on the same page. It is a standard way to ensure that the patient stays comfortable and safe. The staff brings professional support directly to where the patient lives.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for any family. You should feel comfortable with the team that will support you. Start by asking how quickly a nurse can arrive if a problem happens at night. You should also ask how they help family members manage their own stress. Ask if they provide help with daily tasks like bathing or dressing. It is also good to know how they handle communication with your primary doctor. Ask how often the nurse will visit the home each week. You might also want to know what equipment they provide for the patient. Find out how they handle emergencies on weekends or holidays. These questions help you understand the level of support you will receive. Write down the answers so you can compare your options later. Take your time to get the answers that matter most to you. Clear communication is the best way to start this relationship.
Preserve Your Family Stories
Your family history is a gift that deserves to be remembered for years to come.
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