ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE.
Provider Information
- Address
- 741 COOL SPRINGS BOULEVARD, SUITE 102
FRANKLIN, TN 37067 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 1, 2005
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF NASHVILLE. compares to hospices nationwide.
7.6 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
126
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.6 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.1%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.3%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,888 · 65th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life61.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia20%
- Heart and circulatory disease13%
- Lung and respiratory disease11%
- Stroke27%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Franklin
AccentCare Hospice & Palliative Care of Nashville provides end-of-life care in Franklin, Tennessee. Their team serves families in the Williamson County area. They focus on comfort, dignity, and quality of life for patients. Their staff helps manage pain and other symptoms for those facing serious illness. They also provide emotional and spiritual support for the entire family. Choosing a hospice provider is an important decision for your loved ones. This team works to make sure every patient feels safe and respected. They aim to help families navigate this difficult time with grace and care.
About AccentCare Hospice & Palliative Care of Nashville
This provider operates as a for-profit organization. They have been Medicare certified since June 1, 2005. This long history shows they have experience in the field of hospice care. Families should know that Medicare certification means they meet federal safety and quality rules. Being in business for many years is a sign of stability. They are located at 741 Cool Springs Boulevard in Suite 102. Their team understands the local community needs in Franklin. They work to provide consistent care for patients and their families. You can contact them at (615) 771-8979 to learn more about their specific programs. When you choose a provider, it is helpful to look at their history and their commitment to standard care practices. Their longevity in the Medicare program reflects a steady focus on their mission.
Quality Performance
Understanding Hospice Care in Franklin
Hospice care is a special kind of support for patients with a terminal illness. It focuses on comfort instead of trying to cure the illness. In Franklin, families can find many hospice options to help their loved ones. The goal is to keep the patient at home if possible. Hospice teams include nurses, doctors, and social workers. They visit the home to provide care and check on the patient. They also help family members cope with the stress of caregiving. Hospice services are covered by Medicare for those who meet the rules. It is important to talk with a doctor early about these options. Starting care sooner can help the patient feel better for a longer time. Hospice is about living each day to the fullest. It brings peace to the patient and their loved ones during a hard journey.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice can feel like a big task for your family. It helps to ask clear questions before you decide on a team. Here are a few things to ask providers:
- How quickly can a nurse get to my home in an emergency?
- What support do you offer for family members who are grieving?
- How do you handle pain and symptom management for patients?
- What happens if my loved one needs care that you do not offer?
Take your time to speak with the staff at each place. Make sure you feel heard and understood by the people you talk to. It is okay to ask about their experience with your specific needs. Trust your gut feeling during these calls. You deserve a team that listens and responds to your concerns with kindness. A good hospice provider will welcome your questions and provide clear, honest answers for your family.
Keep Your Family Stories Alive
This time is perfect for sharing memories and stories. Capture the wisdom and history of your loved ones to keep for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
AVEANNA HOSPICE
BAPTIST MEMORIAL HOME CARE & HOSPICE
ALIVE HOSPICE INC
CARIS HEALTHCARE
HOSPICE OF CUMBERLAND COUNTY INC
AVEANNA HOSPICE
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.