HospiceScout

HOPEHEALTH HOSPICE & PALLIATIVE CARE

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1085 NORTH MAIN STREET
PROVIDENCE, RI 02904
Ownership Type
Non-Profit
Medicare Certified Since
December 15, 1983

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOPEHEALTH HOSPICE & PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)47
Physicians5

184

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOPEHEALTH HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOPEHEALTH HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

16.5 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

582

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.5 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.2%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.1%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.8%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.1%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,469 · 21st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment100.0%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100.0%
  • Beliefs and values discussed100.0%
  • Bowel care for patients on opioids99.8%
  • Visits in the last days of life65.1%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia14%
  • Heart and circulatory disease16%
  • Lung and respiratory disease8%
  • Stroke13%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

HopeHealth Hospice & Palliative Care

HopeHealth Hospice & Palliative Care serves families in Providence, Rhode Island. They offer hospice and palliative care services from their office on North Main Street. This non-profit provider has been certified by Medicare since 1983. They hold accreditation from the Accreditation Commission for Health Care. This group checks standards to ensure providers follow safe and effective health practices. It shows they meet high industry benchmarks for your loved one. Choosing an accredited provider means a third party has verified their work. That is a clear sign of quality for any family seeking care.

About HopeHealth Hospice & Palliative Care

This provider operates as a non-profit organization. Non-profit status often means the group puts extra money back into their patient services. They have a team of 184 employees ready to help. This includes 47 registered nurses and 5 physicians on staff. Having this many experts on hand helps them manage complex symptoms well. Their certification history spans over forty years of local service. Accreditation from the ACHC is a voluntary step they take to prove their work. It means they agree to follow strict rules for patient safety and care quality. Most families prefer providers that go the extra mile to get these outside reviews. It shows they care about being held to a high standard every single day.

Quality Ratings

This provider holds strong marks for their quality of care. They also show solid patient satisfaction scores based on recent survey results from the people they serve.

What Is Hospice Care Like in Providence?

Hospice care in Providence focuses on comfort for people with life-limiting illnesses. The goal is to manage pain and improve daily life for the patient. A team of experts comes to the home to provide support. This team typically includes nurses, doctors, and social workers who work together. They handle medications and medical equipment so you do not have to worry. With 47 registered nurses and 5 physicians on their team, HopeHealth has the staff to provide consistent visits. These professionals talk with family members to ensure everyone understands the plan. They also offer emotional support to help families cope during a hard time. Local care means they know the community and can coordinate with nearby doctors easily. That makes the whole process smoother for everyone involved in the care plan.

What to Ask When Choosing a Hospice Provider

You should talk to a few providers before making a choice. Ask how quickly a nurse can arrive if a problem happens at night. You also want to know how the team handles pain management after hours. Ask how they coordinate with the patient's regular doctor to keep treatments consistent. It is also good to ask about the support services they offer for family members. Ask what specific tasks the hospice aides will do in the home. Do they help with bathing and dressing? This helps you understand the daily routine. You should feel comfortable asking these questions during your first meeting. A good hospice provider will be happy to give you clear and honest answers.

Preserving Family Stories

Your family history is a treasure. We provide tools to help you record and save memories for future generations during this time.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.