HospiceScout

HOPEHEALTH HOSPICE & PALLIATIVE CARE

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1085 NORTH MAIN STREET
PROVIDENCE, RI 02904
Ownership Type
Non-Profit
Medicare Certified Since
December 15, 1983

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOPEHEALTH HOSPICE & PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)47
Physicians5

184

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOPEHEALTH HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOPEHEALTH HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

16.5 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

582

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.5 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.2%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.1%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.8%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.1%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,469 · 21st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment100%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids99.8%
  • Visits in the last days of life65.1%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia14%
  • Heart and circulatory disease16%
  • Lung and respiratory disease8%
  • Stroke13%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About HOPEHEALTH HOSPICE & PALLIATIVE CARE

HopeHealth Hospice & Palliative Care serves patients in Providence, Rhode Island, from its location on North Main Street. This non-profit organization provides specialized end of life care for residents in the Providence area. They hold accreditation from the Accreditation Commission for Health Care, or ACHC. This means an outside group checked their work to make sure they follow high standards for safety and patient care. It is a sign of their commitment to quality services. Their team is ready to support your family during a difficult time.

Provider Background

HopeHealth has been Medicare certified since late 1983. Being a non-profit means they put money back into their programs rather than paying owners. This is a common model for hospice providers. Their accreditation from the ACHC is a big deal because it shows they meet national rules for care. You should know that this is a freestanding hospice provider. They are not part of a hospital or a nursing home. Their team includes 47 registered nurses and 5 physicians. They employ 184 people in total to help with patient needs. That is a large team for one location. They work together to keep patients comfortable at home or in other settings.

Quality Overview

This provider holds strong quality of care marks based on CMS data and shows high patient satisfaction results.

What Is Hospice Care Like in PROVIDENCE?

Hospice in Providence focuses on comfort and dignity for the patient. You can expect a team to visit the patient wherever they call home. This team usually includes nurses, doctors, and social workers. They help manage pain and offer emotional support. The goal is to improve quality of life when a cure is no longer the main focus. Most providers in this city work closely with local hospitals and clinics. This helps keep care smooth for your loved one. Because this is a city setting, the team is often able to visit patients quickly when needs change. They provide a high level of care to keep everyone comfortable and safe.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a big decision for any family. You should feel comfortable with the people who will care for your loved one. Here are a few questions to ask during your first visit:

  • How quickly can a nurse get to the home if a problem happens at night?
  • What specific services do the social workers and volunteers provide?
  • How does the team handle pain management and medicine changes?
  • Can you share how your team stays in touch with the primary care doctor?

Asking these will help you understand how they work. It lets you know if they are a good match for your specific situation. Take your time to get clear answers before you choose.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.