HOSPICIO PLENA SERENIDAD
Provider Information
- Address
- AVE FIDALGO DIAZ, BLOQUE #30, #1, URB VILLA ASTURI
CAROLINA, PR 00983 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 7, 2007
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICIO PLENA SERENIDAD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICIO PLENA SERENIDAD compares to hospices nationwide.
12.3 minutes
of nurse care per routine home care day, on average
That is the 51st percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.3 min
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life79.2%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.3%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months62.5%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$4,841 · 1st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 35.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening98.7%
- Breathing difficulty treatment94.6%
- Treatment preferences discussed100%
- Beliefs and values discussed98.7%
- Visits in the last days of life35.3%
- All care steps completed88.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia36%
- Heart and circulatory disease9%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Carolina
Hospicio Plena Serenidad provides dedicated hospice services in Carolina, Puerto Rico. They focus on comfort and support for patients facing life-limiting illnesses. Their team works to improve the quality of life for those in their care. Families in the Carolina area can rely on their professional staff for end-of-life support. This provider aims to bring peace and comfort to your loved ones during difficult times. They offer a holistic approach that centers on the needs of the patient and their family. Whether at home or in a care facility, they strive to deliver high-quality care with dignity. Choosing the right hospice is an important step for your family's journey. Hospicio Plena Serenidad is committed to serving the local community with empathy and care. Their presence in the region helps ensure that patients have access to meaningful support when it matters most.
About HOSPICIO PLENA SERENIDAD
Hospicio Plena Serenidad is a for-profit hospice provider. They have been certified by Medicare since August 7, 2007. This long history shows their commitment to meeting federal standards for hospice care. Families should know that being Medicare-certified means they meet strict rules for safety and quality. These rules ensure that patients get the right care at the right time. For-profit status means the organization operates as a business while still following federal health guidelines. When you look at this provider, you are looking at a team with many years of experience. They have served the Carolina community for over a decade. Their longevity in the region suggests a deep understanding of local needs. Families can feel confident knowing this provider has navigated the hospice system for many years. They are dedicated to maintaining their certification and providing consistent support for those they serve.
Quality Performance
Understanding Hospice Care in CAROLINA
Hospice care in Carolina focuses on comfort rather than a cure. The goal is to manage pain and help patients live as fully as possible. It is not just about the patient. It is also about supporting the entire family through the end-of-life process. In Puerto Rico, families often play a central role in giving care at home. A hospice team will visit you to help with physical, emotional, and spiritual needs. They can provide medical equipment, medications, and visits from nurses or social workers. These services help families feel less overwhelmed. You do not have to walk this path alone. Hospice teams are trained to guide you through every step of the journey. They help you understand what to expect and how to care for your loved one. Their presence brings peace of mind to many families in the Carolina area.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for your family. You should feel comfortable asking questions to find the right fit. Here are a few things you might want to ask:
- How quickly can your team reach our home if we have an emergency?
- What specific services do you offer to help family caregivers manage stress?
- How does your team handle pain and symptom management for patients?
- Can you explain how your staff will communicate with our primary doctor?
Take your time to get the answers you need. It is important to feel a sense of trust with the team you choose. Do not be afraid to ask about their experience with your specific needs. A good provider will be happy to answer all your questions clearly. They want you to feel supported and informed throughout the entire process. Your peace of mind is the most important part of this selection process.
Preserve Your Family Stories
This time is precious for your family. Capture and save the special memories and stories of your loved ones to keep them alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
HOSPICIO LAS BRISAS
HOSPICIO LUZ DE ESPERANZA INC
HOSPICIO LA PROVIDENCIA
EMMANUEL HOSPICE CARE INC
DIVINA PRESENCIA HOSPICE INC
HOSPICIO EL NUEVO AMANECER
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.