HospiceScout

CROSSINGS HOSPICE

Non-ProfitFreestanding Hospice

Provider Information

Address
21 WEST INDEPENDENCE STREET
SHAMOKIN, PA 17872
Ownership Type
Non-Profit
Medicare Certified Since
February 2, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CROSSINGS HOSPICE
RoleStaff Count
Registered Nurses (RN)7
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers0

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CROSSINGS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CROSSINGS HOSPICE compares to hospices nationwide.

17.5 minutes

of nurse care per routine home care day, on average

That is the 89th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.5 min

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.7%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.2%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits7.4%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care30%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$6,599 · 2nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 35.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment93.9%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.3%
  • Visits in the last days of life35.1%
  • All care steps completed91.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer36%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Crossings Hospice

Crossings Hospice serves families in Shamokin, Pennsylvania and the surrounding Northumberland County area. They provide end-of-life care focused on comfort, dignity, and peace. Choosing the right team during this time is a heavy task. You want a group that listens. You need a team that acts fast. Crossings Hospice has been a constant presence in the community since 1993. That is over thirty years of experience helping local families navigate hard days. They offer a blend of medical support and emotional care. Their goal is to make sure your loved one stays comfortable at home. It is about more than just medicine. It is about keeping your family together. This team understands the local landscape well. They know the Shamokin area and the people who live here. When you choose them, you are getting a partner who has been around for decades.

About CROSSINGS HOSPICE

Crossings Hospice operates as a non-profit provider. This is a big deal for many families. It means their focus stays on patient needs rather than profits. They earned their Medicare certification on February 2, 1993. That long history shows a deep commitment to the Shamokin community. Many providers come and go, but this team has stayed the course. Being non-profit often allows for more flexible care programs. You should feel comfortable asking about their specific team structure. Do they have a chaplain? How often does the nurse visit? These are basic questions you should ask early on. Their office sits right on West Independence Street. It is easy to find if you need to stop by. Just remember that hospice care is a team effort. You are part of that team. They are there to support your choices and your goals for your loved one.

Quality Performance

Crossings Hospice holds a 4/5 overall star rating from Medicare. They also earned a 4/5 rating for their quality of care. These scores come from the Hospice Care Index. It shows they meet high standards for how they manage pain and help families. A 4-star rating is a strong mark of consistent, reliable service.

Understanding Hospice Care in SHAMOKIN

Hospice is a special way of caring for people with serious illnesses. It is not about giving up. It is about choosing comfort over hospital stays. In Northumberland County, you have a few options for care, but not all are the same. Some groups provide extra help with volunteers. Others focus heavily on nursing staff. Here is the thing—hospice is meant to be a service that comes to you. Whether you live in a house or a care facility, the team travels to your location. They bring the bed, the medicine, and the support. It changes everything when you don't have to drive to the clinic. You get to spend your energy on your loved one. That is the true value of hospice. It turns a scary medical situation into a time of closeness. Take your time to pick the right fit for your specific needs.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels like a lot of pressure. Take a breath. You have the right to ask hard questions before you sign anything. Start with these four points:

  • How quickly can a nurse get to my home if we have a crisis at 2 AM?
  • Can you tell me how your team handles pain control and symptom management?
  • What kind of emotional support do you offer to the rest of our family?
  • How do you involve us in the daily care plan?

And don't stop there. Ask them to explain their response times clearly. If they hesitate, that is a red flag. You need to know that someone will answer the phone when you are scared. A good hospice team will welcome these questions. They should never act rushed or annoyed. You are the customer here. Never forget that.

Preserve Your Family Stories

Your loved one has a lifetime of memories. Now is the perfect time to capture those stories and hold them close for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.