HEARTLAND HOSPICE
Provider Information
- Address
- 750 HOLIDAY DRIVE SUITE 110, FOSTER PLAZA #9
PITTSBURGH, PA 15220 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 20, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 40 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 130 |
140
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
281
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.2%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,022 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment99.7%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment97.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life64.6%
- All care steps completed97.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia18%
- Heart and circulatory disease20%
- Lung and respiratory disease8%
- Stroke32%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About HEARTLAND HOSPICE
Heartland Hospice serves the community in Pittsburgh, Pennsylvania. They offer specialized end-of-life care for patients and their families. The agency has been certified to provide Medicare services since 1996. This long history shows their experience in the field. They carry accreditation from CHAP. This organization sets high standards for health care groups across the country. It means an outside team checks their work to ensure they meet strict safety and quality rules. Choosing a group with this seal provides extra peace of mind for your family. They focus on providing care where you live. This makes things much easier during difficult times.
Understanding Heartland Hospice
Heartland Hospice operates as a for-profit organization. They employ 140 staff members to handle patient needs. This team includes 40 registered nurses and one licensed practical nurse. They also rely on a large group of 130 volunteers. These volunteers give their time to support patients. That is a large number of people ready to help. You should know that this agency has earned top marks for their quality of care. Their patient satisfaction scores also reflect a strong commitment to those they serve. They do not have doctors on staff, so your own physician remains part of the care team. This keeps your personal doctor involved in your medical decisions. They use these resources to provide comfort at home.
Quality Performance
What Is Hospice Care Like in PITTSBURGH?
Finding care in Allegheny County can feel like a chore. You have many local options to review. Most hospice groups here send teams to your home. These teams include nurses, aides, and social workers. They work together to manage pain and help with daily tasks. Some groups focus on specific areas of the city. Others cover the whole region. Heartland Hospice keeps a large staff in the area to help with these needs. They coordinate with your local pharmacy to get medicine delivered quickly. This local support is a big help. Most families prefer this because it keeps the patient in a familiar setting. You can call them to see how their specific team covers your part of Pittsburgh.
What to Ask When Choosing a Hospice Provider
You should speak with several agencies before making a final choice. Ask these questions to get the facts you need. First, ask how quickly a nurse can get to your home in an emergency. This is very important. Second, ask how they handle pain medicine after business hours. You need to know that someone is available at night. Third, ask how often a nurse will visit your home each week. Some groups visit more often than others. Finally, ask if they have volunteers who can sit with your loved one. These people provide extra company when you need a break. Write down the answers to compare them later. This makes the choice much clearer for your family.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered. We provide tools to help you record and save these memories for future generations.
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