HERITAGE HOSPICE, LLC
Provider Information
- Address
- 2400 LEECHBURG ROAD
NEW KENSINGTON, PA 15068 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 12, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE, LLC compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits49%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.6%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,405 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment95.2%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment91.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.1%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia30%
- Heart and circulatory disease18%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heritage Hospice, LLC in New Kensington
Heritage Hospice, LLC provides end-of-life care for families in New Kensington, Pennsylvania. Located at 2400 Leechburg Road, this team serves the Westmoreland County area with a focus on comfort and support. They work to manage pain and help patients live each day to the fullest. Making these decisions is hard. But having a local partner can make the path a little smoother. The team at Heritage Hospice understands the stress that comes with a serious diagnosis. They offer professional care aimed at keeping your loved one at home whenever possible. That is their primary goal. Dealing with a health crisis is never easy. Having the right support system nearby can change everything for your family during this difficult season of life.
About Heritage Hospice, LLC
Heritage Hospice, LLC is a for-profit provider that has served the community since May 12, 2011. Being Medicare-certified means they meet federal standards for care and safety. This is a big deal. For-profit status simply describes their business model, but it does not change the core mission of hospice care. They must follow strict rules to keep their certification active. Families should know that Medicare covers hospice services for those who qualify. You do not need to pay out of pocket for these essential services. The thing is, all hospices must provide the same basic care under federal law. But their approach to day-to-day comfort can differ. Look at their history of service to see if their style fits your family's specific needs. Ask questions about how they handle after-hours calls. You deserve clear answers.
Quality Performance Snapshot
Understanding Hospice Care in New Kensington
Hospice is about more than just medicine. It is a philosophy of care that puts the patient’s wishes first. In Westmoreland County, you have choices, but the goal remains the same everywhere. You want a team that listens. You want a team that acts fast when symptoms change. Most people don't realize that hospice can start sooner than the final few days. The earlier you reach out, the more support your family gets. It covers the patient's medical needs and provides emotional support for the entire family unit. Think of it as a circle of care around your loved one. The team often includes nurses, aides, social workers, and chaplains. Together, they create a plan that fits your life at home. This allows you to focus on being a family member rather than a caregiver. That is the true value of hospice.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a deeply personal decision. You need to feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. Speed matters when someone is in pain. Ask how they help with the emotional toll of caregiving. You are going through a lot, and you need a support system too. Ask what happens if your loved one needs more care than you can give at home. Do they have local inpatient options? And finally, ask if they have staff who can visit on weekends or holidays. You should never feel like you are doing this alone. If a provider seems rushed, keep looking. Trust your gut feeling. If something feels off, it probably is. You are the expert on your loved one’s needs, so trust your own voice.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom. Capturing these stories now provides comfort to the whole family for generations to come. Start your journey today.
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