HospiceScout

CONCORDIA HOSPICE OF BETHLEN

OtherFreestanding Hospice

Provider Information

Address
135 KALASSAY DRIVE
LIGONIER, PA 15658
Ownership Type
Other
Medicare Certified Since
March 27, 2009

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONCORDIA HOSPICE OF BETHLEN
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONCORDIA HOSPICE OF BETHLEN reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONCORDIA HOSPICE OF BETHLEN compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

19

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.9%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.9%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits48%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.5%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,194 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 47.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening94.4%
  • Pain assessment79.3%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment94.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed94.4%
  • Visits in the last days of life47.1%
  • All care steps completed77.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia20%
  • Heart and circulatory disease33%
  • Stroke14%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

CONCORDIA HOSPICE OF BETHLEN

Families in Ligonier, Pennsylvania, turn to Concordia Hospice of Bethlen for compassionate end-of-life support. Located at 135 Kalassay Drive, this team serves the Westmoreland County area with a focus on comfort and dignity. They provide expert care for those facing life-limiting illnesses. The goal is simple: to help your loved one stay peaceful and pain-free at home or in a facility. Hospice care is not just about medical needs. It is about supporting the whole family during a very hard time. That is the core of what they do every single day.

About CONCORDIA HOSPICE OF BETHLEN

Concordia Hospice of Bethlen has been Medicare certified since March 27, 2009. That is over 15 years of service to the local community. The agency operates under an "Other" ownership structure. This means they are not part of a large, national chain. Many families find this local touch very comforting. Being established for so long shows they have deep roots in Westmoreland County. You want a team that knows the local doctors and resources well. They have built a solid track record over the last decade and a half. Choosing a provider with this much history can offer you extra peace of mind. It shows they are here to stay for the long haul.

Quality Performance

Concordia Hospice of Bethlen holds a strong 4 out of 5-star overall rating from Medicare. They also earned 4 out of 5 stars for their quality of care based on the Hospice Care Index. This means they perform well in key areas like pain management and patient visits.

Understanding Hospice Care in LIGONIER

Finding the right care in a small town like Ligonier feels different than in a big city. You likely want providers who are easy to reach and quick to respond to your calls. The thing is, hospice is a team effort. It includes nurses, aides, chaplains, and social workers. They all work together to wrap a blanket of support around your family. Most people think hospice is only for the very last days of life. That is a common mistake. In reality, you can start services much sooner to improve quality of life. The earlier you start, the more support you get. And that makes a huge difference for everyone involved.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for your peace of mind. Ask what specific staff members will visit your loved one each week. Will it be the same nurse every time? Continuity matters. You should also ask how the team helps with emotional or spiritual distress. Not every hospice provides the same level of chaplain support. Finally, ask about their after-hours response time. You need to know that someone will answer the phone at 3 a.m. on a Sunday. Get clear answers before you make your final choice. It is your right to know.

Keep Family Memories Alive

This time is difficult, but your loved one’s stories are a gift. We offer a simple way to capture their life history and preserve your family legacy for future generations.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.