HELPING HANDS HEALTH NETWORK
Provider Information
- Address
- 3150 HIGHLAND ROAD
HERMITAGE, PA 16148 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 28, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HANDS HEALTH NETWORK reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HANDS HEALTH NETWORK compares to hospices nationwide.
27.3 minutes
of nurse care per routine home care day, on average
That is the 99th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day27.3 min
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.1%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,141 · 3rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 83.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.4%
- Treatment preferences discussed100%
- Beliefs and values discussed98.1%
- Visits in the last days of life83.3%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia9%
- Heart and circulatory disease27%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Helping Hands Health Network
Helping Hands Health Network serves families in Hermitage, Pennsylvania. This freestanding hospice provider offers care to those in Mercer County. They earned their Medicare certification in late 2022. The agency also holds accreditation from CHAP, which proves they meet high national standards for health care services. This group works to provide comfort and support to patients at the end of life. Accreditation shows an outside group checked their work to ensure they follow strict safety rules. It gives families peace of mind. Choosing a provider that meets these standards helps ensure your loved one receives care from a team that follows best practices. The staff is ready to help you during this time. They focus on meeting the needs of patients in their home setting. This local team remains committed to the rules set by federal health agencies.
Ownership and Certification
This provider operates as a for-profit organization. They have been Medicare certified since November 2022. Being a freestanding hospice means they focus only on hospice care. They are not part of a hospital system. The CHAP accreditation they hold is a big plus. It means they go beyond basic rules to prove their quality. That is a sign of a professional team. Families should know that being for-profit does not change their duty to follow all federal rules for patient safety. They must meet the same quality benchmarks as non-profit groups. You should always check their recent quality marks before you decide. This agency keeps a small team to support their patients. They employ two registered nurses and one licensed practical nurse. Having nurses on staff is a standard part of hospice care. They work to keep patients comfortable and pain-free every single day.
Quality Care Standing
What Is Hospice Care Like in Hermitage?
Hospice care in Hermitage focuses on comfort for patients and their families. Teams come to your home to help manage symptoms and pain. This allows your loved one to stay in a place they know well. The goal is to improve quality of life during a difficult season. The staff at Helping Hands Health Network includes two registered nurses and one licensed practical nurse. They work together to oversee daily health needs. These nurses handle medicine and check on patient comfort levels regularly. Since they do not have volunteers, the nursing staff handles the primary care duties. You should expect regular visits to monitor changes in health. They also coordinate with your own doctors to keep everyone on the same page. This team approach makes sure that no detail gets missed. They work hard to bring peace and comfort to your home.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before picking a hospice team. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team manages pain and other symptoms. It helps to know who you can call if you have questions on the weekend. Ask them how they handle communication with your primary doctor. You might also ask how they support family members who are also grieving. Make sure you understand how they will help you manage medicines at home. Do not be afraid to ask for details about their staff training. A good provider will answer these clearly. They want you to feel confident in the care they provide. Take your time to get the answers you need before you sign any paperwork.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record their stories and keep them safe for future generations.
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