HospiceScout

EXCELA HEALTH HOME CARE & HOSPICE

Non-ProfitFreestanding Hospice

Provider Information

Address
501 WEST OTTERMAN STREET
GREENSBURG, PA 15601
Ownership Type
Non-Profit
Medicare Certified Since
December 18, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EXCELA HEALTH HOME CARE & HOSPICE
RoleStaff Count
Registered Nurses (RN)13
Licensed Practical Nurses (LPN)2
Volunteers45

59

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EXCELA HEALTH HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how EXCELA HEALTH HOME CARE & HOSPICE compares to hospices nationwide.

18.9 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

76

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.9 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.1%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.4%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits13.7%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.7%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice10.5%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,393 · 9th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.0%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life62.5%
  • All care steps completed97.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia16%
  • Heart and circulatory disease21%
  • Lung and respiratory disease22%
  • Stroke5%
  • Other conditions7%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

EXCELA HEALTH HOME CARE & HOSPICE

EXCELA HEALTH HOME CARE & HOSPICE serves the Greensburg community from its office on West Otterman Street. This provider offers end of life support for patients throughout Westmoreland County. They have been certified by Medicare since 1996. Their team works to provide comfort and care for people in their own homes. This local provider focuses on medical support and symptom management for those who need it most. They bring clinical expertise directly to your door. You can reach their office at 724-689-1800 to learn more about their specific service area and care options.

About EXCELA HEALTH HOME CARE & HOSPICE

This provider operates as a non-profit organization. Non-profit status often means the group puts its gains back into its services and programs. They have held Medicare certification for many years. That long history shows they have followed federal quality rules for a long time. They function as a freestanding hospice agency. This means they are not part of a hospital or nursing home facility. They manage their own staff and resources to assist your family. The team includes 13 registered nurses and 2 licensed practical nurses. They also have 45 volunteers who offer extra support. Having a mix of professional staff and volunteers helps them provide a wide range of care for patients. Families should know that non-profit status and years of experience indicate a stable organization. They are ready to help when your family needs them.

Quality Overview

This provider holds strong marks for their quality of care and patient satisfaction. They have earned high ratings in national surveys and clinical quality reviews.

What Is Hospice Care Like in GREENSBURG?

Hospice care in this part of Pennsylvania centers on the patient and their loved ones. The goal is to manage pain and improve daily comfort. A team of experts visits your home to provide care. This team often includes nurses, doctors, and social workers. In this specific agency, the staff includes 13 registered nurses and 2 licensed practical nurses. These professionals handle the medical side of care. They also have 45 volunteers. Volunteers can help with errands or offer companionship during hard times. The team works together to make sure the patient stays comfortable at home. They coordinate with your doctor to manage medications and equipment. This makes the process much easier for families to handle. You get a group of experts who know how to help you at home. It is a team effort to keep the patient safe.

What to Ask When Choosing a Hospice Provider

Choosing a care provider is a big decision for any family. You should ask clear questions to find the right fit. Start by asking how quickly they can start services after a referral. You should also ask how they handle pain management on nights or weekends. It is good to know who will visit the home and how often. Ask about the role of their volunteers as well. Do they offer help for family caregivers? Ask how they communicate changes in the patient's condition to the family. Finally, ask what happens if the patient needs a higher level of care than the home can provide. Getting these answers will help you feel more prepared. Good communication is the key to a positive experience. Take your time to get the facts you need for your loved one.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you record those stories and keep them safe for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.