HospiceScout

ACTS HOSPICE OF PENNSYLVANIA

Non-ProfitFreestanding Hospice

Provider Information

Address
420 DELAWARE DRIVE
FORT WASHINGTON, PA 19034
Ownership Type
Non-Profit
Medicare Certified Since
September 7, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACTS HOSPICE OF PENNSYLVANIA
RoleStaff Count
Registered Nurses (RN)9
Physicians1
Volunteers53

30

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACTS HOSPICE OF PENNSYLVANIA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACTS HOSPICE OF PENNSYLVANIA compares to hospices nationwide.

8 minutes

of nurse care per routine home care day, on average

That is the 9th percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8 min

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.2%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months60%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,248 · 30th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment97.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life79.8%
  • All care steps completed97.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia45%
  • Heart and circulatory disease17%
  • Lung and respiratory disease10%
  • Stroke7%
  • Other conditions7%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

ACTS HOSPICE OF PENNSYLVANIA

ACTS HOSPICE OF PENNSYLVANIA provides end of life support to families in Fort Washington and the surrounding Montgomery County area. This freestanding hospice team focuses on comfort and dignity for those with life limiting illnesses. They offer medical, emotional, and spiritual support to patients wherever they call home. Choosing a provider in your own community helps keep care close to your support network. This local presence is often a benefit for families during a difficult time.

About ACTS HOSPICE OF PENNSYLVANIA

This provider operates as a non-profit organization. They have held Medicare certification since September 2007. Being a non-profit means their focus stays on patient needs rather than earning a profit for owners. That is a clear distinction for many families. The team includes nine registered nurses and one physician to manage complex medical needs. They also rely on fifty three volunteers to provide companionship and extra help for families. Having a large volunteer base can add a layer of warmth to the care experience. You should look for this balance of medical skill and personal support when choosing a partner for end of life care. Their long history of certification shows they have met federal standards for many years.

Quality Overview

This provider holds strong marks for their quality of care based on federal hospice index measures. Their patient satisfaction survey results sit at a middle tier level compared to other providers nationwide.

What Is Hospice Care Like in FORT WASHINGTON?

Hospice care in this part of Pennsylvania centers on managing symptoms and improving quality of life. The team at ACTS HOSPICE OF PENNSYLVANIA works together to create a plan that fits the unique needs of your loved one. Their staff of thirty employees works to provide consistent medical oversight. Nurses and physicians visit to adjust pain management and comfort levels as conditions change. Volunteers often step in to sit with patients or give primary caregivers a needed break. This creates a circle of support around the family. The main goal is to keep the patient as comfortable as possible in their own home. It is about adding life to days rather than just adding days to life.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before picking a hospice partner. Start by asking how quickly a nurse can get to your home if a crisis happens at night. Ask about the specific roles of their volunteers. You should also ask how they handle medication delivery and equipment needs. Finally, ask what specific steps they take to support family caregivers. Good providers will answer these questions with patience and clarity. Do not feel rushed during these conversations. You need to feel comfortable with the people who will enter your home. Write down the answers so you can compare your options later. Take your time with this choice.

Preserve Your Family History

Capture the stories and memories that define your family for future generations to cherish.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.