HEARTLAND HOSPICE (CHADDS FORD)
Provider Information
- Address
- 5 CHRISTY DRIVE SUITE 103
CHADDS FORD, PA 19317 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 17, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 0 |
| Volunteers | 1 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (CHADDS FORD) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (CHADDS FORD) compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.1%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.2%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,615 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.2%
- Beliefs and values discussed96.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life52%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia28%
- Heart and circulatory disease19%
- Stroke13%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Support in Chadds Ford
Heartland Hospice serves families in Chadds Ford and across Chester County. They offer professional end-of-life care designed to bring comfort and peace. The team focuses on managing pain and supporting the emotional needs of your loved one. This hospice provider has been serving the local community since 2006. That is nearly two decades of experience helping families during their most difficult moments. Their office is located conveniently at 5 Christy Drive. Choosing the right care is a deeply personal decision for every family. Heartland Hospice provides a structured approach to ensure your loved one remains comfortable and at home. They work closely with doctors to create a plan that fits your family's unique situation. It is all about dignity and quality of life when it matters most.
About HEARTLAND HOSPICE (CHADDS FORD)
Heartland Hospice operates as a for-profit organization. They have held Medicare certification since October 17, 2006. This long history shows their commitment to meeting federal safety and care standards. Medicare certification means they follow strict rules to protect patients. You should know that for-profit status does not change the core mission of hospice care. Their primary goal is always to provide comfort and relief from symptoms. The thing is, every provider has a different team culture. You should feel comfortable asking about their specific staff members and how they handle after-hours calls. Being certified for so many years means they have systems in place for almost any situation. They understand the local landscape in Chester County very well. You can rely on their experience to guide you through the process of hospice care.
High Quality Ratings
Understanding Hospice Care in CHADDS FORD
Finding the right care in Chester County can feel like a heavy task. But you have options. Hospice care is not just about the final days. It is a service that helps patients live their remaining time with as much comfort as possible. Most people think hospice happens only in a hospital. That is a common mistake. In reality, hospice usually happens wherever you call home. This could be a house, an apartment, or an assisted living facility. The team visits you there. They bring supplies, medications, and support for the whole family. The main goal is to reduce stress and keep your loved one peaceful. You do not have to do this alone. Local providers like Heartland Hospice are there to help you coordinate all the moving parts of care.
What to Ask When Choosing a Hospice Provider
Talking to a hospice agency can feel scary. But asking the right questions helps you feel in control. Start by asking how quickly they can get a nurse to your home in an emergency. You also want to know how they handle pain management during the night or on weekends. It is smart to ask who will be on the care team. Will you see the same nurse every time? This builds trust. And do not forget to ask how they support family members with grief. You need to know that they care about your well-being too. The best providers will answer these questions clearly and with patience. If they seem rushed, that is a red flag. Take your time to find a team that feels like the right fit for your loved one.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record their stories and keep their legacy alive for future generations.
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