HospiceScout

GENTIVA I

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1777 SENTRY W PARKWAY 110
BLUE BELL, PA 19422
Ownership Type
For-Profit
Medicare Certified Since
July 30, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA I
RoleStaff Count
Registered Nurses (RN)17
Physicians0
Volunteers1

63

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.

14.8 minutes

of nurse care per routine home care day, on average

That is the 74th percentile among hospices nationally. The national median is about 12 minutes.

92

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.8 min

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.8%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits28%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months49.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.4%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.3%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,390 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment98.9%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment98.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.7%
  • All care steps completed98.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia36%
  • Heart and circulatory disease22%
  • Lung and respiratory disease6%
  • Stroke7%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at Gentiva I

Gentiva I serves families in Blue Bell, Pennsylvania, from their office on Sentry West Parkway. This provider offers specialized end-of-life care designed to bring comfort and dignity to patients. They focus on pain management and emotional support for both the patient and their loved ones. It is a local option for those living in Montgomery County who need professional hospice help. Their team works to meet the unique needs of every person they serve. The goal is always to improve quality of life when it matters most. Choosing a hospice provider is a big step for any family. Knowing you have a reliable team nearby can make a world of difference during a hard time.

About Gentiva I

Gentiva I operates as a for-profit hospice provider. They have been Medicare certified since July 30, 1997. That means they have served the community for over 25 years. That is a long time in the world of healthcare. Being certified means they meet strict federal standards for safety and care. Families should know that this provider is part of a larger network of care. They are held to specific benchmarks by Medicare to ensure they stay on track. You can feel good knowing they have a long history of serving the area. Their focus remains on providing consistent and high-quality care to all patients. When you choose them, you are choosing a team with decades of experience in the field. It helps to know exactly how long a provider has been around. Their longevity speaks for itself.

Quality Ratings

Gentiva I holds a strong 4.5 out of 5-star overall rating from Medicare. This includes a 4.5-star rating for their quality of care. They also earned 4 out of 5 stars in the patient satisfaction survey. These scores reflect how well they handle pain, communication, and overall care.

Understanding Hospice Care in Blue Bell

Hospice care in Montgomery County is meant to support patients who are no longer seeking curative treatments. The main focus shifts from fighting a disease to managing symptoms. This ensures the patient is as comfortable as possible every single day. Teams usually include nurses, social workers, and chaplains who visit the patient at home. Sometimes people wait too long to call for help. The thing is, hospice provides so much more than just medical tasks. It offers a support system that wraps around the entire family. You do not have to walk this path alone. There are many resources available in Pennsylvania to help you understand your options. Start by talking to your doctor about when hospice might be the right choice for your situation. Taking that first step can bring a lot of peace to your home.

What to Ask When Choosing a Hospice Provider

You have a right to choose the best care for your loved one. When you talk to a provider, ask these four questions to get a clear picture. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain management and symptom control. You want a team that is proactive, not reactive. Third, ask what kind of support they provide to family caregivers. Do they offer respite care to give you a needed break? Finally, ask how they coordinate with the patient's primary doctor. A smooth flow of information is key to good care. Don't be afraid to ask for clarity if a term sounds confusing. You are the advocate, and your questions matter. Getting clear answers helps you feel confident in your choice.

Preserve Your Family’s Precious Stories

The stories and wisdom of your loved ones are a gift to future generations. Capture these memories today to ensure they are never forgotten.

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