COMPASSUS - ALLENTOWN
Provider Information
- Address
- 7535 WINDSOR DRIVE SUITE 100
ALLENTOWN, PA 18195 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 30, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
37
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS - ALLENTOWN reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - ALLENTOWN compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
72
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.8%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,665 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.9%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia26%
- Heart and circulatory disease23%
- Lung and respiratory disease14%
- Stroke6%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassus - Allentown Overview
Compassus - Allentown serves families in Lehigh County from their office on Windsor Drive. They offer hospice services to patients living in Allentown and the surrounding Pennsylvania communities. This provider has been certified by Medicare since 2004. They hold accreditation from the Accreditation Commission for Health Care. This third party review confirms they meet specific national standards for hospice care. Their team works to provide support for patients and their loved ones during end of life care. They function as a freestanding hospice provider. This means they operate independently rather than as a part of a larger hospital system.
About Compassus - Allentown
This is a for-profit hospice provider. They have served the Allentown area for two decades. The Accreditation Commission for Health Care reviews their practices to ensure they follow safety and quality rules. They check everything from how the team handles medications to how they train their staff. This accreditation gives families a clear sign that the provider meets high standards. The team includes twelve registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical needs. Families should know that these ratings reflect their past performance. You can look at the latest government data to see how they compare to other local teams. It helps to understand that they focus on both medical needs and comfort for their patients.
Quality Insights
What Is Hospice Care Like in ALLENTOWN?
Hospice care in Lehigh County focuses on comfort for patients with life limiting illnesses. Teams visit patients at home or in nursing facilities. They manage pain and provide emotional support for the whole family. This provider maintains a team of thirty-seven employees. This group includes physicians and nurses who coordinate daily care plans. They work to keep patients comfortable in their own beds. The goal is to improve quality of life when a cure is no longer the main focus. Many families find that having a team of experts nearby makes a difference. It allows for quick responses when symptoms change or pain needs better management. The staff members are the heart of the service. They handle the medical details so you can spend time with your loved one.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse get to my home if an emergency happens?
- What specific services do the physicians and nurses provide on a weekly basis?
- Can you explain how you handle pain management and symptom control for your patients?
- What support do you offer to family members who are grieving or need guidance?
Ask these questions early. It helps you get clear answers before you make a choice. Write down the responses so you can compare providers. Do not feel rushed during these conversations. You deserve to understand exactly how the team will help your family. Take your time to find the right fit for your situation.
Preserve Family Stories
This time is hard but your family history is a gift. Keep your memories safe for the next generation.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
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What Does Medicare Cover for Hospice Care?
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.