HospiceScout

SACRED HEART HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHospital

Provider Information

Address
123 INTERNATIONAL WAY, OFFICE B
SPRINGFIELD, OR 97477
Ownership Type
Non-Profit
Medicare Certified Since
January 12, 1994

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SACRED HEART HOSPICE
RoleStaff Count
Registered Nurses (RN)30
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers83

70

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SACRED HEART HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SACRED HEART HOSPICE compares to hospices nationwide.

11.7 minutes

of nurse care per routine home care day, on average

That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.

224

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.7 min

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits49.7%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.9%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months27.9%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.1%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,208 · 40th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life54.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia16%
  • Heart and circulatory disease22%
  • Lung and respiratory disease9%
  • Stroke15%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Sacred Heart Hospice in Springfield

Sacred Heart Hospice serves families in Springfield, Oregon, and the surrounding Lane County area. They offer specialized end-of-life care focused on comfort and dignity for patients. The team works hard to manage pain and support emotional needs during a difficult time. Choosing the right support is a big step. You want a team that truly listens to your loved one. Sacred Heart provides that care right in your own community. They understand the local landscape of support services well. This makes coordinating care much easier for you and your family. It is about making sure your loved one feels safe and heard. Their local office on International Way serves as the hub for these dedicated services. They have been a part of the Springfield healthcare community for a long time. That kind of local presence really matters when you need help fast.

About Sacred Heart Hospice

Sacred Heart Hospice operates as a non-profit organization. This is a key detail for many families. It means their primary focus remains on patient care rather than profits. They have been Medicare certified since January 12, 1994. That is over three decades of experience in the hospice field. That longevity speaks volumes about their commitment to the Springfield community. When you look at their track record, it is clear they value stability. What most people do not realize is that non-profit status often allows a provider to reinvest resources directly into patient comfort. They offer a stable hand when you need it most. You deserve a partner that stays true to its mission. Knowing they have been around since 1994 gives you peace of mind. It shows they know how to handle the complex needs of patients and their families. They have built a long history of trust here in Lane County.

Understanding Hospice Care in Springfield

Hospice care in Springfield is about much more than just medical help. It focuses on the whole person. The goal is to improve quality of life when a cure is no longer the main focus. You will find that hospice teams include doctors, nurses, social workers, and volunteers. They all work together to wrap around your family. The thing is, many people wait too long to call for help. Starting early allows the team to build a real relationship with your loved one. It also gives your family more time to focus on being together. You do not have to carry the burden of caregiving alone. Local services in Lane County are designed to meet you where you are. Whether that is at home or in a facility, the care comes to you. It is a vital resource for our community members facing serious illness.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a deeply personal choice. You should feel empowered to ask tough questions. Start by asking how they handle pain management during the night or on weekends. You need to know that help is available 24/7. Next, ask about their volunteer services. Volunteers can offer companionship or give caregivers a much-needed break for a few hours. Another great question is how they involve family in the care plan. You want to know that your voice matters in these decisions. Finally, ask about their specific experience with your loved one’s condition. Do they have special training for it? It is okay to be direct. You are an advocate for your loved one. The right provider will be happy to answer these questions clearly. They should never make you feel rushed or like you are being a nuisance during this process.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.