RIVERCROSS HEALTHCARE
Provider Information
- Address
- 4111 S DARLINGTON AVE STE 1000
TULSA, OK 74135 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 31, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 3 |
| Volunteers | 1 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RIVERCROSS HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RIVERCROSS HEALTHCARE compares to hospices nationwide.
14.3 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
93
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.3 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care21.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.6%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,168 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.9% of patients or more. Most hospices score above 90 percent.
- Pain screening96.9%
- Pain assessment83%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.5%
- Treatment preferences discussed99.5%
- Beliefs and values discussed96.4%
- Bowel care for patients on opioids97.5%
- Visits in the last days of life54.9%
- All care steps completed80.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia47%
- Heart and circulatory disease24%
- Lung and respiratory disease7%
- Stroke4%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Family in Tulsa
Rivercross Healthcare serves families in Tulsa, Oklahoma, with end-of-life care. They work out of their office on South Darlington Avenue. Their team focuses on comfort and dignity during a difficult season. Hospice is not just about medical care. It is about helping your loved one live their final days with peace and purpose. The staff here understands the local community well. They strive to be a reliable partner for those facing a terminal illness. When you choose a provider, you want someone who shows up when it matters most. That is the goal for this team in Tulsa. They aim to provide steady, caring support for patients and their families every single day.
About Rivercross Healthcare
Rivercross Healthcare operates as a for-profit provider. They have been Medicare-certified since December 31, 2007. That is over 15 years of service in the hospice field. That is a long track record. Being in business this long means they have seen many changes in healthcare. It also means they know how to handle the complex rules of Medicare. You should know that for-profit status is common in the hospice world. It does not mean the care is any less personal or kind. The thing is, every agency has its own culture and team dynamic. When you meet with them, ask about their local staff. See if their values align with what your family needs right now. They have navigated many years of care, which gives them a steady hand to help you through your own journey.
Understanding Hospice Care in Tulsa
Tulsa has several options for hospice care. This gives families a choice in who walks beside them. Hospice is a special kind of care for people with a serious illness. It focuses on pain relief and emotional support rather than a cure. Most people think hospice happens in a hospital. But the truth is, most care happens right at home. That could be your house or a place like an assisted living facility. The goal is to keep your loved one comfortable in a place they know and love. You get a team of nurses, aides, and chaplains. They visit regularly to help with daily tasks and hard conversations. It is a team effort to make life better for the patient. You do not have to do this alone. There is help available right here in your own neighborhood.
What to Ask When Choosing a Hospice Provider
Choosing a partner for hospice is a big step. You should feel comfortable asking tough questions. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. Will you talk to a real person or a machine? That makes a huge difference at 2:00 a.m. Third, ask how often the nurse will visit your home. You need to know what the schedule looks like. Finally, ask what they do to support the family members. Caregiving is exhausting work. You need to know they will look out for your well-being, too. Do not be afraid to be direct. The right provider will be happy to give you clear, honest answers that set your mind at ease.
Preserve Your Family Stories
Your loved one has a life full of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their journey and keep their legacy alive for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.