HospiceScout

MERCY HOSPICE

Provider Information

Address
4401 W MEMORIAL ROAD, SUITE 116
OKLAHOMA CITY, OK 73120
Ownership Type
Non-Profit
Medicare Certified Since
March 20, 1990

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Oklahoma City

Mercy Hospice serves families throughout Oklahoma City from their office on West Memorial Road. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing a provider is a deeply personal decision. You want a team that feels like an extension of your own family. That is exactly what this local team strives to offer every day. They handle the medical details so you can focus on being a daughter, a son, or a spouse. It is about making the most of the time you have together. Their staff works hard to manage pain and provide emotional support when it matters most. Having a reliable partner by your side can change everything during this difficult transition.

About MERCY HOSPICE

Mercy Hospice operates as a non-profit organization. This is a big deal because it often means their mission centers on patient needs rather than profits. They have been certified by Medicare since March 20, 1990. That is over three decades of service in the Oklahoma community. Longevity matters in healthcare. It shows they have deep roots and a stable team to support your loved one. When you choose a non-profit, you get a group that reinvests back into their programs. They are held to strict federal standards to keep that certification active. You can feel confident knowing they have stood the test of time. They know how to navigate the complex Medicare system to get your family the care they earned.

Quality Performance Snapshot

Mercy Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. While their patient satisfaction score is 3/5, their high clinical marks show they are experts at managing symptoms and medical needs.

Understanding Hospice Care in Oklahoma City

Hospice is not a place you go to give up. It is a special way of providing care that focuses on the person rather than the disease. In Oklahoma City, you have access to many talented teams ready to help. Most care actually happens in the comfort of your own home. The goal is to keep your loved one out of the hospital and in their favorite chair. The thing is, many families wait too long to call. They think hospice is only for the very last days of life. That is a common mistake. You can start these services months early to get the most benefit. The team brings the equipment, the medicine, and the support directly to your front door. It relieves the burden on family caregivers in a huge way.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel like a heavy task. Start by asking these four questions to see if they are a good fit for you. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away at 3:00 AM. Second, ask how they handle pain and symptom management. You want to hear about their proactive approach, not just reactive fixes. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of the hospice promise. Finally, ask about their volunteer services. Volunteers can sit with your loved one to give you a short break. These small things make the biggest difference in your daily life.

Preserve Your Family Stories

The moments you share now are precious. We can help you record the memories and wisdom of your loved ones so they live on for generations.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.