MERCY HOSPICE
Provider Information
- Address
- 4401 W MEMORIAL ROAD, SUITE 116
OKLAHOMA CITY, OK 73120 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 20, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 24 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 3 |
| Volunteers | 7 |
36
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY HOSPICE compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
72
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.6%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits24.5%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.9%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,098 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99%
- Breathing difficulty screening97.6%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids99.6%
- Visits in the last days of life58.1%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia14%
- Heart and circulatory disease21%
- Lung and respiratory disease11%
- Stroke8%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Oklahoma City
Mercy Hospice serves families throughout Oklahoma City from their office on West Memorial Road. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing a provider is a deeply personal decision. You want a team that feels like an extension of your own family. That is exactly what this local team strives to offer every day. They handle the medical details so you can focus on being a daughter, a son, or a spouse. It is about making the most of the time you have together. Their staff works hard to manage pain and provide emotional support when it matters most. Having a reliable partner by your side can change everything during this difficult transition.
About MERCY HOSPICE
Mercy Hospice operates as a non-profit organization. This is a big deal because it often means their mission centers on patient needs rather than profits. They have been certified by Medicare since March 20, 1990. That is over three decades of service in the Oklahoma community. Longevity matters in healthcare. It shows they have deep roots and a stable team to support your loved one. When you choose a non-profit, you get a group that reinvests back into their programs. They are held to strict federal standards to keep that certification active. You can feel confident knowing they have stood the test of time. They know how to navigate the complex Medicare system to get your family the care they earned.
Quality Performance Snapshot
Understanding Hospice Care in Oklahoma City
Hospice is not a place you go to give up. It is a special way of providing care that focuses on the person rather than the disease. In Oklahoma City, you have access to many talented teams ready to help. Most care actually happens in the comfort of your own home. The goal is to keep your loved one out of the hospital and in their favorite chair. The thing is, many families wait too long to call. They think hospice is only for the very last days of life. That is a common mistake. You can start these services months early to get the most benefit. The team brings the equipment, the medicine, and the support directly to your front door. It relieves the burden on family caregivers in a huge way.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel like a heavy task. Start by asking these four questions to see if they are a good fit for you. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away at 3:00 AM. Second, ask how they handle pain and symptom management. You want to hear about their proactive approach, not just reactive fixes. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of the hospice promise. Finally, ask about their volunteer services. Volunteers can sit with your loved one to give you a short break. These small things make the biggest difference in your daily life.
Preserve Your Family Stories
The moments you share now are precious. We can help you record the memories and wisdom of your loved ones so they live on for generations.
Start Your StoryOther Hospice Providers Nearby
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CARTER HEALTHCARE HOSPICE OF CENTRAL OKLAHOMA, LLC
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OKLAHOMA PALLIATIVE & HOSPICE CARE
INTEGRIS HOSPICE HOUSE
ANTHEM HOSPICE
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