HospiceScout

FRONTIER HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2782 WASHINGTON STREET, SUITE 100
NORMAN, OK 73069
Ownership Type
For-Profit
Medicare Certified Since
April 9, 1999

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FRONTIER HOSPICE
RoleStaff Count
Registered Nurses (RN)12
Licensed Practical Nurses (LPN)13
Physicians1

30

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FRONTIER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how FRONTIER HOSPICE compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

207

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.8%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits55%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.4%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.9%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.3%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,478 · 53rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment99.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids97.8%
  • Visits in the last days of life84.1%
  • All care steps completed97.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia28%
  • Heart and circulatory disease17%
  • Lung and respiratory disease11%
  • Stroke5%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Frontier Hospice

Frontier Hospice operates in Norman, Oklahoma. This facility provides hospice care to patients in Cleveland County and the surrounding area. They have been certified by Medicare since early 1999. The agency holds accreditation from CHAP. This means an outside group checked their work to meet high standards. They operate as a freestanding hospice provider. This team serves the local area from their office on Washington Street. Families often choose them for their long history of service in the community. It is a local option for those who need end of life support at home or in a facility. They focus on comfort and managing symptoms for their patients every day.

About FRONTIER HOSPICE

Frontier Hospice is a for-profit organization. They have maintained Medicare certification for over 25 years. The agency employs 30 people to manage patient care needs. This includes 12 registered nurses and 13 licensed practical nurses. They also have one physician on staff. CHAP accreditation shows they follow strict rules for safety and care quality. This third-party review process helps ensure that agencies keep their promises to families. You should know that for-profit status does not change their duty to provide care. They must follow the same Medicare rules as non-profit providers. The size of their nursing staff allows for consistent oversight of patient health. That is a solid foundation for care. Families can review their public records to see how they perform on national surveys. This helps you make a choice that fits your specific needs.

Quality Performance

Frontier Hospice holds strong marks for their quality of care. Their score in the Hospice Care Index is well above the average for similar providers. While patient satisfaction scores are currently moderate, their clinical care standards remain high.

What Is Hospice Care Like in NORMAN?

Hospice care in Norman focuses on comfort rather than a cure. The goal is to improve the quality of each day for the patient. Frontier Hospice uses a team approach to reach this goal. Their staff includes 12 registered nurses and 13 licensed practical nurses. This large nursing team works with one physician to create a care plan. They visit patients where they live. This could be a private house or a nursing home. The nurses manage pain and other symptoms to keep the patient calm. They also offer support to family members during this period. The care is tailored to the needs of the person receiving it. It is about keeping the patient at home whenever possible. This local presence means staff can respond to changes in health quickly. They provide a vital layer of support for the whole family.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a big step for your family. You should feel comfortable with the team you pick. Start by asking how many nurses will be assigned to your case. It is also wise to ask how quickly they can visit if a crisis happens at night. Ask about their plan for pain management and how they communicate with your primary doctor. You might ask what volunteer services they provide for extra social support. It helps to know if they have experience with your specific diagnosis. Finally, ask how they handle the transition when a patient moves between home and a hospital. These questions help you understand the level of care you can expect. Good providers will answer these clearly and without rushing you. Take your time to get the answers you need before you decide.

Preserve Family Memories

Your family history is a gift. We can help you record stories and memories that might otherwise be lost. Start saving your legacy today.

Preserve Stories

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