HEARTLAND HOSPICE (MCALESTER)
Provider Information
- Address
- 500 VILLAGE BOULEVARD, SUITE C
MCALESTER, OK 74501 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 20, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 1 |
23
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (MCALESTER) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (MCALESTER) compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
100
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.9%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.4%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.3%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.6%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care21.8%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice9%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,748 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids98.6%
- Visits in the last days of life61.5%
- All care steps completed98.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia14%
- Heart and circulatory disease35%
- Lung and respiratory disease16%
- Stroke4%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Heartland Hospice in McAlester
Heartland Hospice serves families in McAlester, Oklahoma. This freestanding hospice provider offers care for those facing a life-limiting illness. They have been certified by Medicare since 2003. The team holds accreditation from the Community Health Accreditation Partner, known as CHAP. This group sets high standards for how care is delivered in the home. They check that providers follow strict rules for safety and quality. Families in Pittsburg County can look to this provider for support during their end-of-life journey.
About HEARTLAND HOSPICE (MCALESTER)
This hospice operates as a non-profit organization. It is a freestanding facility located on Village Boulevard. They have 23 employees on staff to help patients. This includes 8 registered nurses who manage the medical side of care. They also have one volunteer who gives extra time to families. The CHAP accreditation is a clear mark of quality. It means an outside group reviewed their work and found it met high national standards. Most people do not realize that these reviews occur every few years. It proves the agency keeps its promises to patients. You should know that they have served the region for over two decades. That longevity brings a deep sense of local experience to their work. Their team works hard to keep patients comfortable at home.
Quality Performance
What Is Hospice Care Like in MCALESTER?
Hospice care in McAlester focuses on comfort and quality of life. The goal is to manage pain and help patients stay in their own homes. Nurses and staff visit to check on symptoms and offer support. They also help families understand what to expect. Care is available 24 hours a day if a crisis happens. The team includes 8 registered nurses who lead the medical care plan. They work with doctors to adjust medicine and keep the patient at ease. That is the main priority. Volunteers can also visit to sit with a patient or help with small tasks. Most residents find that this local support makes a big difference. It allows families to spend quality time together without worry. The staff handles the technical side so you can focus on being a family member.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a hospice agency. Start by asking how quickly a nurse can get to your home in an emergency. This shows how they handle after-hours needs. You should also ask how they talk with your regular doctor. Good communication is a must. Ask what specific tasks their volunteers can do for your family. Some provide respite time for caregivers. Others help with errands or just sit with the patient. Finally, ask about their experience with your specific diagnosis. You want a team that feels confident in their care plan. These answers will help you make a choice that fits your needs. Take your time with this step. It is a big decision for your family.
Preserve Your Family Stories
Your loved one has a life full of stories that deserve to be remembered forever.
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