COMPLETE HOSPICE CARE OF EASTERN OKLAHOMA
Provider Information
- Address
- 621 SOUTH PARK DRIVE
BROKEN BOW, OK 74728 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 4, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 2 |
| Volunteers | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPLETE HOSPICE CARE OF EASTERN OKLAHOMA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPLETE HOSPICE CARE OF EASTERN OKLAHOMA compares to hospices nationwide.
11.5 minutes
of nurse care per routine home care day, on average
That is the 41st percentile among hospices nationally. The national median is about 12 minutes.
87
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.5 min
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.2%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.1%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.5%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,836 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life46%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia18%
- Heart and circulatory disease41%
- Lung and respiratory disease13%
- Stroke6%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Broken Bow
Complete Hospice Care of Eastern Oklahoma serves patients and their loved ones in the Broken Bow area. Located on South Park Drive, this provider focuses on comfort and dignity for those with a life-limiting illness. They offer a team-based approach to help manage symptoms and provide emotional support during difficult times. Choosing a local provider means your care team is part of your own community. That makes a big difference when you need a quick response or a friendly face. The staff works hard to ensure patients feel safe and cared for in their own homes. It is about adding life to days, not just days to life.
About Complete Hospice Care of Eastern Oklahoma
This hospice agency has been Medicare certified since March 2010. Being certified for over a decade shows they have experience meeting federal health standards. The agency operates as a for-profit provider. Some families wonder if that changes the care, but the main thing is how well they meet your specific needs. They are subject to regular reviews by state and federal regulators to keep their certification. This ensures they follow strict rules for safety and patient rights. When you talk to them, ask about their specific experience with your loved one's diagnosis. You want a partner who listens and understands your family's unique values. They serve the Choctaw county area with a focus on consistent, professional support.
Quality of Care Rating
Understanding Hospice Care in Broken Bow
Finding the right care in a rural area like Broken Bow can feel like a heavy task. The truth is that hospice care is a team effort. It includes nurses, aides, social workers, and chaplains who visit you where you live. In Eastern Oklahoma, these teams often travel to reach families in their own homes. This is vital because most people want to stay in familiar surroundings. Hospice does not mean giving up. It means choosing to focus on comfort rather than a cure. The team handles the medical side so you can focus on being a daughter, a son, or a spouse. You are not meant to carry this burden alone. Reach out to the team early to get the most help possible.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. Do not be afraid to ask direct questions during your first meeting. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they handle pain and other symptoms. You want to know they have a plan for comfort. Third, ask how they support the family emotionally. Hospice is for the whole family, not just the patient. Finally, ask how many patients each nurse sees. A smaller caseload often means more time for you. Take notes during these talks. Trust your gut feeling when you meet their staff in person.
Preserve Your Family's History
Your family has a lifetime of stories that deserve to be remembered. Recording these memories now creates a beautiful gift for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.