SOUTHWEST GENERAL HOSPICE
Provider Information
- Address
- 18659 DRAKE ROAD
STRONGSVILLE, OH 44136 - Ownership Type
- Other
- Medicare Certified Since
- August 30, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 7 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOUTHWEST GENERAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOUTHWEST GENERAL HOSPICE compares to hospices nationwide.
21 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends19.3%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.3%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.2%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.8%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)100th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$6,917 · 3rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.3%
- Pain assessment99.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.9%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia11%
- Heart and circulatory disease14%
- Lung and respiratory disease15%
- Stroke9%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Strongsville
Southwest General Hospice provides expert end-of-life care to families in Strongsville, Ohio. They focus on comfort, dignity, and quality of life for every patient they serve. Located on Drake Road, the team works to support both the patient and their loved ones through a difficult time. Their goal is to make each day as meaningful and pain-free as possible. It is a local resource dedicated to the Cuyahoga County area. When you choose them, you are choosing a team that has been serving the community for many years. They bring peace of mind to families who need it most. That is the core of their mission.
About SOUTHWEST GENERAL HOSPICE
This provider has been Medicare certified since August 30, 1988. That is over three decades of history in the hospice field. They operate as an 'Other' ownership type, which is common for many community-based health organizations. What does this mean for your family? It means they have a long track record of following federal standards for care. You should know that they are inspected regularly to ensure they meet strict quality rules. They have built a reputation for consistency over many years. When picking a provider, history matters. You want a team that knows the local healthcare landscape inside and out. Southwest General Hospice offers that stability and experience to those in Strongsville and the surrounding towns.
Exceptional Quality Ratings
Understanding Hospice Care in STRONGSVILLE
Finding the right hospice in Cuyahoga County can feel like a heavy task. But you have options. Most hospice care happens right where the patient lives. This could be at home, in an assisted living facility, or at a nursing home. The team comes to you. That is a huge relief for families who want to avoid extra travel. The main focus is always on managing symptoms and keeping the patient comfortable. It is not about stopping life. It is about making the remaining time as full and comfortable as it can be. If you are in the Strongsville area, you have a provider nearby that understands your local needs. They know the area and the medical community well. This helps when coordinating care across different doctors or facilities.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can be intimidating. Here are a few simple questions to help you get started. First, ask how quickly a nurse can get to your home if an emergency happens at night. That is vital for your peace of mind. Next, ask how they handle pain and other symptoms. You need to know they have a plan for comfort. You should also ask how they support the family emotionally. Do they offer grief counseling? And finally, ask if they have volunteers who can sit with your loved one. These small details make a big difference during a hard season. Don't be afraid to ask these questions. A good hospice team will be happy to answer every single one of them clearly.
Preserve Your Family's History
Your loved one has a lifetime of stories worth saving. We can help you capture these memories to share with future generations.
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Helpful Guides for Families
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Starting the End-of-Life Conversation: A Family Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.