HospiceScout

CARETENDERS HOSPICE

Provider Information

Address
3380 BRECKSVILLE ROAD, SUITE 101
RICHFIELD, OH 44286
Ownership Type
Other
Medicare Certified Since
July 20, 2011

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Caretenders Hospice

Caretenders Hospice provides end-of-life care for families in Richfield, Ohio. They operate out of their office on Brecksville Road in Summit County. Their team focuses on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing a hospice is a big step for any family. You want a team that listens and responds to your needs quickly. That is exactly what this provider aims to do for the local community. They have been helping families in this region since 2011. Whether you need help managing pain or emotional support, they have the tools to assist you. It is about making sure your loved one stays comfortable in their own home or chosen setting. Having a reliable team nearby makes a world of difference during a hard time. They are ready to help you navigate this path with care and kindness.

About Caretenders Hospice

Caretenders Hospice has been Medicare certified since July 20, 2011. This certification means they meet the federal standards set by Medicare for hospice providers. The agency is listed under 'Other' ownership. That is a common structure for hospice agencies today. What matters most is the care they provide to your family every single day. They have a proven track record of serving the Richfield area for over a decade. When you talk to them, ask how they coordinate care with your primary doctor. You should also ask about their staff's availability after hours or on weekends. The thing is, hospice is a team effort. You want to feel like a partner in the care plan from day one. They are committed to these standards of service. Knowing their history can give you peace of mind as you start this important journey together.

Quality Performance

Caretenders Hospice holds an overall rating of 4 out of 5 stars. They also earned a 4-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient needs. A 4-star rating shows they are performing well above the average in key areas.

Understanding Hospice Care in Richfield

Hospice care in Summit County is designed to surround a patient with a support network. You are not just getting a nurse visit once a week. You get a full team that includes doctors, nurses, aides, and spiritual counselors. The goal is to manage symptoms so the patient can enjoy time with family. Most people think hospice is only for the final few days of life. The truth is that families benefit most when they start care sooner. It allows the team to build a real bond with the patient. It also gives the family more time to focus on being together instead of worrying about medical tasks. That is the true value of hospice. It turns a scary time into a period of peace. You deserve to have that kind of support in your home. And you can get it right here in Richfield.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you pick. Start by asking how they handle pain management at night. You need to know if a nurse can come to your home if an emergency happens at 2 a.m. That is a big deal for your peace of mind. Next, ask about their staff's experience with your loved one’s specific condition. Every illness is different, and you want a team that understands those details. Ask how they support family members, too. Do they offer grief counseling or help with daily chores? Finally, ask how they keep your primary doctor in the loop. You want one team that communicates well. Don't be afraid to ask these questions. It is your right to know how they will care for your family. A good provider will be happy to answer every single one of them.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now to create a lasting legacy for your children and future generations.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.