GENTIVA
Provider Information
- Address
- 112 HARCOURT ROAD, SUITE 3
MOUNT VERNON, OH 43050 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 31, 2007
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 23 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
46
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.6 minutes
of nurse care per routine home care day, on average
That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.
279
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.6 min
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits21.5%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,428 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.9%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.9%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia28%
- Heart and circulatory disease23%
- Lung and respiratory disease11%
- Stroke13%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Mount Vernon
Gentiva serves the Mount Vernon area from their office on Harcourt Road. They provide hospice care to families in Knox County. This team focuses on comfort and dignity during a difficult time. Their goal is to manage symptoms so patients can spend time with their loved ones. They have been helping patients since they first earned their Medicare certification in 2007. That is nearly two decades of local experience. Choosing the right care is a big decision for any family. You want a team that listens to your needs. Gentiva works to support both the patient and their family members throughout the hospice journey.
About Gentiva
Gentiva operates as a for-profit hospice provider. They have been certified by Medicare since January 31, 2007. What does for-profit mean for you? It simply describes their business structure and tax status. Many families find that for-profit agencies offer very high levels of care and support. The important thing is how they treat your loved one every single day. Gentiva has built a long history of service in Ohio. They follow federal rules set by Medicare to ensure safety and quality. That said, you should always interview them to see if their approach fits your specific values. Every hospice provider has a unique personality. Trust your gut when you speak with their staff.
Quality Performance
Understanding Hospice Care in Mount Vernon
Mount Vernon has several resources for families facing a terminal illness. Hospice is not a place you go to die. It is a special kind of care that comes to where you live. This could be your own home or a nursing facility. The main focus is to help the patient live as fully as possible. Nurses, aides, and social workers visit to provide support. They handle the heavy lifting of symptom management. Most people do not realize that hospice also includes emotional support for the whole family. You are not alone in this process. Local teams know the community well and can connect you with extra resources if you need them. It is all about making each day count.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Start by asking how quickly they can start care once a doctor signs the order. You should also ask how often a nurse will visit your home each week. Be sure to ask about their after-hours support. Who answers the phone at 2:00 AM if you have a sudden problem? That is a big deal. You should also ask how they handle changes in pain levels. A good hospice team will have a clear plan for emergencies. Finally, ask if they provide volunteers to sit with your loved one. These simple questions will help you see if a provider is the right match for your family's needs.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to capture the memories and stories that matter most. Preserve your family history for future generations today.
Start Preserving MemoriesOther Hospice Providers Nearby
RESIDENTIAL HOSPICE NW OH
VALLEY HOSPICE INC
HOSPICE OF WYANDOT MEMORIAL HOSPITAL
GRAND LAKE HOSPICE
WESLEY HOSPICE, LLC
EMUNAH HOSPICE LLC
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.