GENTIVA
Provider Information
- Address
- 112 HARCOURT ROAD, SUITE 3
MOUNT VERNON, OH 43050 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 31, 2007
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 23 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
46
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Gentiva in Mount Vernon
Gentiva serves the Mount Vernon area from their office on Harcourt Road. They provide hospice care to families in Knox County. This team focuses on comfort and dignity during a difficult time. Their goal is to manage symptoms so patients can spend time with their loved ones. They have been helping patients since they first earned their Medicare certification in 2007. That is nearly two decades of local experience. Choosing the right care is a big decision for any family. You want a team that listens to your needs. Gentiva works to support both the patient and their family members throughout the hospice journey.
About Gentiva
Gentiva operates as a for-profit hospice provider. They have been certified by Medicare since January 31, 2007. What does for-profit mean for you? It simply describes their business structure and tax status. Many families find that for-profit agencies offer very high levels of care and support. The important thing is how they treat your loved one every single day. Gentiva has built a long history of service in Ohio. They follow federal rules set by Medicare to ensure safety and quality. That said, you should always interview them to see if their approach fits your specific values. Every hospice provider has a unique personality. Trust your gut when you speak with their staff.
Quality Performance
Understanding Hospice Care in Mount Vernon
Mount Vernon has several resources for families facing a terminal illness. Hospice is not a place you go to die. It is a special kind of care that comes to where you live. This could be your own home or a nursing facility. The main focus is to help the patient live as fully as possible. Nurses, aides, and social workers visit to provide support. They handle the heavy lifting of symptom management. Most people do not realize that hospice also includes emotional support for the whole family. You are not alone in this process. Local teams know the community well and can connect you with extra resources if you need them. It is all about making each day count.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel overwhelming. Start by asking how quickly they can start care once a doctor signs the order. You should also ask how often a nurse will visit your home each week. Be sure to ask about their after-hours support. Who answers the phone at 2:00 AM if you have a sudden problem? That is a big deal. You should also ask how they handle changes in pain levels. A good hospice team will have a clear plan for emergencies. Finally, ask if they provide volunteers to sit with your loved one. These simple questions will help you see if a provider is the right match for your family's needs.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to capture the memories and stories that matter most. Preserve your family history for future generations today.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.