HEARTLAND HOSPICE (SYLVANIA)
Provider Information
MAUMEE, OH 43537
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Heartland Hospice (Sylvania) in Maumee
Heartland Hospice (Sylvania) serves families in Maumee, Ohio, and the surrounding Lucas County area. They provide end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works to manage pain and support the emotional needs of those facing a serious illness. Choosing a hospice is a deeply personal decision for any family. You need a partner who understands your values and offers compassionate support during a difficult season. This provider is located at 1718 Indian Wood Circle, Suite A. They have been providing hospice services to the local community since December 1994. That is nearly 30 years of experience in the field. When you choose a provider, you want to know they have a long history of serving their neighbors. Heartland Hospice brings that longevity to their work in the Maumee area every single day.
About Heartland Hospice (Sylvania)
This hospice operates as a non-profit organization. Non-profit status often means the focus stays strictly on patient care and community service. They earned their Medicare certification on December 13, 1994. Being Medicare-certified is a big deal because it means they meet strict federal standards for quality and safety. Families should know that this provider holds a perfect 5/5 overall rating from CMS. This score looks at how well they handle medical care and symptom management. It is a very strong indicator of clinical excellence. But, you should also look at the full picture when choosing care. While their clinical quality is top-tier, their patient satisfaction scores are currently lower at 2/5. The thing is, numbers on a screen do not tell the whole story. We always suggest you call them at (419) 824-7400 to ask how they address concerns and support family feedback.
Quality Performance Summary
Understanding Hospice Care in Maumee
Hospice care is a specialized type of support for people with life-limiting illnesses. In Maumee, you have access to providers who offer care in your own home or at a facility. The main goal is to improve comfort and help patients live fully for as long as possible. Most hospice teams include doctors, nurses, aides, and social workers. They also provide chaplains or counselors to help with the spiritual side of this journey. What most people do not realize is that hospice is not just about the final days. It is about months of support for the patient and their loved ones. Many families find that they wish they had started these services sooner. You do not have to wait for a crisis to explore your options. Reach out to local providers early to see how they can help you manage symptoms and reduce stress in your daily life.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when interviewing hospice teams. Start by asking how they handle pain management after hours. You need to know that someone is available at 2:00 AM if a problem arises. Ask how often a nurse will visit the home to check on your loved one. It is also smart to ask how they involve the family in the care plan. You want to be a partner in this process, not just a bystander. Ask them how they handle disagreements about care goals. A good hospice team will listen to your concerns and adjust the plan to fit your needs. That is their job. Finally, ask if they have experience with your loved one's specific diagnosis. Each illness has unique challenges, and you want a team that feels confident in their ability to help you through those specific hurdles.
Preserve Your Family's History
This time is about more than medical care. It is a chance to honor the stories, lessons, and memories that define your loved one. Start capturing those precious moments today.
Begin Your Legacy ProjectOther Hospice Providers Nearby
Helpful Guides for Families
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.