HEARTLAND HOSPICE (SYLVANIA)
Provider Information
- Address
- 1718 INDIAN WOOD CIRCLE, SUITE A
MAUMEE, OH 43537 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 13, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 44 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 5 |
| Volunteers | 33 |
80
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (SYLVANIA) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (SYLVANIA) compares to hospices nationwide.
10.5 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
79
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.5 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.5%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.1%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)94th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,437 · 16th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment96.5%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids97.9%
- Visits in the last days of life46.4%
- All care steps completed92.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia9%
- Heart and circulatory disease33%
- Lung and respiratory disease13%
- Stroke11%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heartland Hospice (Sylvania) in Maumee
Heartland Hospice (Sylvania) serves families in Maumee, Ohio, and the surrounding Lucas County area. They provide end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works to manage pain and support the emotional needs of those facing a serious illness. Choosing a hospice is a deeply personal decision for any family. You need a partner who understands your values and offers compassionate support during a difficult season. This provider is located at 1718 Indian Wood Circle, Suite A. They have been providing hospice services to the local community since December 1994. That is nearly 30 years of experience in the field. When you choose a provider, you want to know they have a long history of serving their neighbors. Heartland Hospice brings that longevity to their work in the Maumee area every single day.
About Heartland Hospice (Sylvania)
This hospice operates as a non-profit organization. Non-profit status often means the focus stays strictly on patient care and community service. They earned their Medicare certification on December 13, 1994. Being Medicare-certified is a big deal because it means they meet strict federal standards for quality and safety. Families should know that this provider holds a perfect 5/5 overall rating from CMS. This score looks at how well they handle medical care and symptom management. It is a very strong indicator of clinical excellence. But, you should also look at the full picture when choosing care. While their clinical quality is top-tier, their patient satisfaction scores are currently lower at 2/5. The thing is, numbers on a screen do not tell the whole story. We always suggest you call them at (419) 824-7400 to ask how they address concerns and support family feedback.
Quality Performance Summary
Understanding Hospice Care in Maumee
Hospice care is a specialized type of support for people with life-limiting illnesses. In Maumee, you have access to providers who offer care in your own home or at a facility. The main goal is to improve comfort and help patients live fully for as long as possible. Most hospice teams include doctors, nurses, aides, and social workers. They also provide chaplains or counselors to help with the spiritual side of this journey. What most people do not realize is that hospice is not just about the final days. It is about months of support for the patient and their loved ones. Many families find that they wish they had started these services sooner. You do not have to wait for a crisis to explore your options. Reach out to local providers early to see how they can help you manage symptoms and reduce stress in your daily life.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when interviewing hospice teams. Start by asking how they handle pain management after hours. You need to know that someone is available at 2:00 AM if a problem arises. Ask how often a nurse will visit the home to check on your loved one. It is also smart to ask how they involve the family in the care plan. You want to be a partner in this process, not just a bystander. Ask them how they handle disagreements about care goals. A good hospice team will listen to your concerns and adjust the plan to fit your needs. That is their job. Finally, ask if they have experience with your loved one's specific diagnosis. Each illness has unique challenges, and you want a team that feels confident in their ability to help you through those specific hurdles.
Preserve Your Family's History
This time is about more than medical care. It is a chance to honor the stories, lessons, and memories that define your loved one. Start capturing those precious moments today.
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