QUEEN CITY HOSPICE
Provider Information
- Address
- 4605 DUKE DRIVE, SUITE 220
MASON, OH 45040 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 28, 2012
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 121 |
| Licensed Practical Nurses (LPN) | 87 |
| Physicians | 7 |
394
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what QUEEN CITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how QUEEN CITY HOSPICE compares to hospices nationwide.
18.9 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
1172
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.9 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits23.6%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care21%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,402 · 72nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia34%
- Heart and circulatory disease20%
- Lung and respiratory disease6%
- Stroke17%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Queen City Hospice provides dedicated end-of-life care for families in Mason, Ohio. Based at 4605 Duke Drive, this team focuses on comfort and quality of life. They offer specialized medical support to patients in Warren County and the surrounding area. Their goal is to help your family through a difficult time with dignity and grace. The team works hard to manage pain and provide emotional support every single day. It is a big step to choose hospice, but having the right team makes a world of difference. They serve the Mason community with a focus on compassion and clinical excellence. You do not have to walk this path alone. Having a local provider means they can be there when your family needs them most.
About QUEEN CITY HOSPICE
Queen City Hospice is a for-profit provider that has served the region since August 2012. Being Medicare-certified for over a decade shows they meet strict federal standards for care. What most people do not realize is that all Medicare-certified hospices must follow the same core rules. This ensures a baseline of safety and service for every patient they see. Because they are a for-profit group, they often focus on efficiency and meeting specific patient needs in a timely way. You should know they are held to the same quality markers as any other hospice. They have established a long history of supporting families in Warren County. The thing is, choosing a provider is about more than just their history. It is about how they treat your loved one right now.
Quality Rating Insight
Understanding Hospice Care in MASON
Hospice is not a place you go. It is a type of care that comes to you. In Mason, this means the team visits your home, assisted living facility, or nursing home. The main goal is always to keep your loved one comfortable. They manage pain, provide medicine, and offer emotional support for the whole family. Many families wait too long to start these services. But the truth is, the earlier you start, the more help you get. You get support from nurses, social workers, and chaplains who understand what you are going through. It is about adding life to days, not just days to life. And in a close-knit place like Warren County, you want a team that understands your local community needs and values.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision for your family. Start by asking these questions to get a clear picture of their services. First, ask how quickly they can arrive for an emergency visit at night or on the weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management and if they have a specific plan for your loved one. Every person is different, so their care should be too. Third, ask how they support family caregivers who are tired and stressed. A good team should offer breaks and emotional guidance to you, not just the patient. Finally, ask about their experience with your loved one's specific health condition. You deserve clear answers so you can feel confident in your final choice.
Preserve Your Family Stories
This time of life is about more than just medical care. It is also a chance to capture the memories, wisdom, and stories that make your loved one who they are. We can help you turn those precious moments into a lasting gift for your family to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.