HospiceScout

CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY

For-ProfitFreestanding Hospice

Provider Information

Address
704 M PLAZA BOULEVARD
KINSTON, NC 28501
Ownership Type
For-Profit
Medicare Certified Since
May 3, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits27.3%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.3%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.7%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.3%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,880 · 44th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 60.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment65%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life60.7%
  • All care steps completed90.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia23%
  • Stroke18%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Continuum Home Care & Hospice of Lenoir County

Continuum Home Care & Hospice of Lenoir County serves families in Kinston, North Carolina. This provider offers hospice services to those needing end-of-life care in their homes. They have held Medicare certification since May 2007. Their team works to support patients with comfort and medical management during their final months. Finding the right fit for your loved one is a major decision. This hospice operates as a freestanding site to provide local support. They focus on meeting the needs of residents in Lenoir County and the surrounding area. Choosing a provider with a long history of certification helps families feel more at ease. It shows they have met federal standards for many years. You deserve a team that knows the local community well. That is why they remain a consistent option for those seeking hospice care nearby.

Understanding This Provider

This hospice is a for-profit organization. They operate under federal rules to ensure a set level of care for every patient. Being a freestanding hospice means they focus their resources entirely on hospice services. They are not part of a hospital system. The agency employs 14 staff members to manage daily operations. This includes two registered nurses and one licensed practical nurse on their team. These nurses lead the care plan for patients. They coordinate with doctors to keep everyone comfortable. Medicare monitors them to ensure they meet quality requirements. Families should know that this provider holds strong marks for their quality of care. These ratings come from the CMS Hospice Care Index. This index looks at how well a provider manages pain and helps patients at home. High marks show they follow best practices for patient comfort. They maintain these standards through regular reporting to federal agencies.

Quality Performance

This provider holds high marks for their quality of care. Their performance on federal quality measures shows they meet or exceed national standards for hospice services.

What Is Hospice Care Like in Kinston?

Hospice care in Kinston focuses on comfort rather than a cure. It brings medical help and emotional support directly to your home. The team visits you to manage pain and other symptoms. They also offer guidance for the whole family during a hard time. Most hospice care happens where the patient lives. This could be a private house or an assisted living facility. The staff usually includes nurses, aides, and social workers. They build a plan based on the specific wishes of the patient. This plan changes as needs change. You can expect regular check-ins from the team. They make sure you have the supplies and medicine needed for comfort. It is about improving the quality of each day. You are the center of the care plan. The goal is to keep your loved one peaceful and surrounded by family in their own space.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions before you sign any paperwork. Talking to providers helps you find the right fit for your family. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they handle pain management on weekends or at night. It is smart to ask who will be your main contact person. This person should be easy to reach when you have concerns. Finally, ask what support they offer for family members after a loss. These questions help you understand their service levels. Clear answers can lower your stress levels during a busy time. Do not be afraid to ask for details. You need to know exactly how they will care for your loved one. Good providers will welcome these questions. They expect you to be involved in the process.

Preserve Your Family Stories

Your family history is a gift. We offer tools to help you record memories and stories while you have the time.

Start Your Legacy

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.