HospiceScout

CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY

For-ProfitFreestanding Hospice

Provider Information

Address
704 M PLAZA BOULEVARD
KINSTON, NC 28501
Ownership Type
For-Profit
Medicare Certified Since
May 3, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONTINUUM HOME CARE & HOSPICE OF LENIOR COUNTY compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits27.3%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.3%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.7%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.3%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,880 · 44th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 60.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.6%
  • Visits in the last days of life60.7%
  • All care steps completed88.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia23%
  • Stroke18%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved Ones in Kinston

Continuum Home Care & Hospice of Lenoir County provides compassionate end-of-life support to families in Kinston, North Carolina. They focus on comfort and quality of life for patients facing a serious illness. The team works hard to manage pain and provide emotional support in the place you call home. Choosing the right care is a big decision for any family. That is why having local options like this matters so much. They help patients stay close to their loved ones during a delicate time. The goal is always to keep the patient as comfortable and peaceful as possible. You are not alone in this journey. Help is available right in your own community.

About Continuum Home Care & Hospice of Lenoir County

This provider operates as a for-profit hospice agency. They have been Medicare certified since May 3, 2007. That is over 15 years of serving the Lenoir County area. Being Medicare certified means they meet federal safety and quality rules. It gives you some peace of mind knowing they follow strict standards. The team at the 704 M Plaza Boulevard office works to coordinate care for each patient. They handle medications, medical equipment, and support for the family caregivers. You might wonder what for-profit status means. It simply describes how the agency is organized. What matters most is how they treat your family every single day. They are committed to providing steady, reliable care for those who need it most. If you have questions about their specific programs, give them a call at (252) 527-3786 to learn more.

Quality Rating

This provider holds an overall rating of 4 out of 5 stars. Their quality of care rating is also 4 out of 5 stars based on the CMS Hospice Care Index. This score shows they are meeting high standards for patient care and family support.

Understanding Hospice Care in Kinston

Hospice is about more than just medicine. It is about honoring a person's life and wishes. In Kinston, families have access to teams that include nurses, doctors, and social workers. These professionals visit your home to provide care. They also offer spiritual support and help with difficult conversations. The thing is, many people wait too long to call for help. You do not have to wait until the final days to reach out. Early care can make a huge difference in comfort and peace. It allows the team to build a bond with the patient. This makes the entire experience much smoother for everyone involved. Think of hospice as a support system for the whole family. They are there to carry some of the weight for you.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions before you sign anything. Start by asking how often a nurse will visit the home. You need to know who to call in the middle of the night if a problem arises. Ask them how they handle pain management and symptom control. It is also good to ask how they support the family's emotional needs. Do they offer grief counseling after the patient has passed? And do not be afraid to ask about their experience with your loved one’s specific condition. A good provider will be happy to answer these questions clearly. They want you to feel confident in your choice. If you feel rushed or ignored, that is a red flag. Trust your gut during these conversations.

Preserve Your Family's Story

During this time, the memories and stories of your loved ones are more precious than ever. We help you save these moments for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.